Apollo Gleneagles hospital Kolkata – Application against Apollo Gleneagles hospital Kolkata & Dr. Mahesh K Goenka and Gastro Team for wrong treatment & Death issue

Apollo Gleneagles hospital Kolkata Reviews & Complaints

Reported By: SoumitaGuha

Contact information:
Apollo Gleneagles hospital Kolkata

Respected Sir/ Madam,

I (Soumita Guha) D/O. of Late Tapan Guha who died due to wrong treatment by renowned Dr. Mahesh K Goenka and Gastro Team at Apollo Hospital (58, Canal Circular Road, Kadapara, Kolkata- 700054)
My father was a cancer patient and he was admitted there for the treatment of Gastro problem, that time he was unable to intake solid food except liquid food. For that reason, we went to Apollo Hospital and treatment was started under the supervision of Dr. Goenka and Team. But that time doctor told us that the patient needs inner stenting for taking solid food and these process is safe and curable, thus we went for it.
Next day, the patient was admitted for operation. That time they told us the total cost of operation will be Rs. 80,000(approx.) but we told them, we were unable to bear such amount. Thus they consider Rs. 10,000 at a time .i.e. total cost of operation was 70,000(approx..) and we went for stenting on 27 September. 2016. Our patient was operated on that day and doctors told us that operation was successful. Our patient was out of danger and they discharged him on very next day (28sept. 2016)
After two days my father was suffering breathing problem and then we went to hospital for that problem and they told us that patient should be admitted for checking the stenting, so far we went through the doctors’ suggestions. They admitted our patient in ICU on (4th October,2016) and they called us over phone on 5th oct,2016 and told that our patient condition was deteriorating, the patient must be shifted to super ICU as soon as possible that means expenses would be just double. So, we discussed with doctors and told them we were unable to pay such huge expenses because my father was the only earning member and our family was facing a tragic financial crisis and a huge amount had already been spent for his cancer treatment. But they (doctors) told us if we didn’t pay such amount then why we came to Apollo hospital? Why didn’t go any Govt. hospital? They didn’t consider us and started treatment in Super ICU.
On 5th October, 2016
They (doctors) told us the patient condition was stable and my father was out of danger and his Heart condition was nice. Therefore, we were trying to discharge him on very next day.
On 6th October, 2016
When we visited the hospital to see our patient condition, we found that our patient condition was stable and he responsed very quickly. They (doctors) told us that they were going to be discharged the patient but unfortunately they called us by 3.30 am (07/10/2016) and told that our patient was no more due to cardiac arrest.
Then we went to hospital and found my father was died due to negligence of treatment. After that no body (no doctors) faced us but they charged a huge amount of bills Rs. 2,00,000(approx.) just for 3 days and we found many fault entries in those Bills, also Hospital told us if we will be unable to deposit rest amount of bills then they did not release the dead body for cremation purpose.
We told them that we couldn’t make payments of such huge amounts but they didn’t realize our problem. After that we arranged that amount since 6 to 7 hrs for due payments and released the body. When we got our dad’s body we found body already starting decomposed, that time we faced inhuman behavior and dishonesty from hospital authority and doctors’ also.
After the death of my father, we were unable to move out or to put up any complains to higher authority, but right now I want to lodge strong complain against Apollo Gleneagles Hospital Kolkata and their fraud services.
All the bills of this hospital have been attached. My father will never be back again but I want to state that nobody will face that type of problem in future from this hospital. That reason I want punishment of hospital authority and untrained and dishonest doctors’ and also ask for compensation for our huge loss.
Hope you will go through this application with emotions, practical attachments and feelings.
We will be wait for your positive and determined response.

Thanking You
Yours Faithfully-
Soumita Guha & her family
Naskar hat Phoolbagan, Picnic Garden Road,
P.O. Tiljala, P.S. Kasba, Kolkata- 700039
Mob: 8335035808/7890992631/9836972077
E-mail: [email protected]

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