Kenya Airways Reviews & Complaints

Reported By: Yomi Adekanmi

Contact information:
Kenya Airways
kenya-airways.com

Good day,

It is regrettable to have a very bitter experience having booked Kenya Airways with my Family from Lagos, Nigeria to Dubai on 17th August, 2018 ETD 12:15pm Flight KQ533 to Kenyan and connected to Flight KQ304 ETA 4:30am DXB

My baggage code is 0706 KQ 023211 – Wine colour

On arrival at Dubai, while claiming the goods, I discovered that one of my baggage mentioned above was burgled badly and all my valuable items were carted away. My Name is ADEKANMI OLUYOMI and I would want Kenya Airways authority to address this immediately.

Unfortunately, I have already booked a returned ticket back to Nigeria with this Airline for myself and my entire family.

Had it been, I presumed this would happen, I wouldn’t have planned my return via the same airway.

I’m keenly await your responsive action in this regards.

Yomi Adekanmi
E-mail: [email protected]