Carrefour Reviews & Complaints

Reported By: victor tango

Contact information:
Carrefour
Dubai, United Arab Emirates

I brought a samsung 55″ smart curved tv from carrefour located in mall of Emirates.( Trans no-2770112654757) on 10/9/17.I made a card payment and requested them for a delivery to which they promised to be delivered next day by evening 1600 hrs.
The next day i kept waiting till 16:00 hrs making various calls to their coustomer care. As i was worried. Everytime i got an answer that we will update you regarding the delivery. As i was here for vacation my entire day was wasted waiting for the delivery. After 1600 hours too various calls were made to customer care and i got the same answer. And at the last i was told that i can not get the delivery. The next day by 11:00 am i have to check out from my hotel to leave for the airport. And then i was told that by morning 10:00 my tv will be delivered. After all this do you think i can trust on them. Pathetic experience. I had to made calls from the hotel as i did not have a personal number. Mental torture i had to go thru. Would never ever reccomend anyone carrefour. Waiting for an answer and a solution to what should i do. Thank you
Vikas