CityBookers – refund

CityBookers Reviews & Complaints

Reported By: olumide bolanle

Contact information:
CityBookers

on 14/01/2018 i booked a flight reservation from lagos nigeria to dubai uae on citybookers website and full payment was deducted from my account which i got a message from both my bank and citybookers of the transaction.
the booking number is:CB1556207.but after 5 hours of my transaction i got a message from citybookers informing me about the booking cancellation as they couldn’t confirm the ticket with the airline system due to some technical issues with the airline system, they told me a full refund is in progress.
but for this past 11hrs after i got the cancellation message from the citybookers i am yet to receive my money.
kindly address the isssue as soon as possible.
thanks

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