Consumer court – Product and service complaint

Consumer court Reviews & Complaints

Reported By: Kolabalaji

Contact information:
Consumer court
groath XT-GD508

Dear Consumer court,

This is K.Balaji. I’ve purchased the Goath Auger machine from Industrial equipment centre on 22nd Aug 2017

ADDRESS:
INDUSTRIAL EQUIPMENT CENTRE.
5-5-65,G-1-4 ,15,S.A TRADE CENTER ,
RANIGUNJ X ROAD SECUNDERBD -3,
Hyderbad Telangana.

for Rs.20,000/- cash paid.After 2 days usage it was stopped working. Initially at the time of purchase vendor promised the machine will have 6month warranty. For any service you can directly come here and we will provide you the free service.

On 28th Aug 2017 we took the the machine to Industrial equipment centre for service. Then they asked us to pay the repairing amount Rs:1500/- we don’t have other option we paid the amount Rs.1000/- remaining we told after repair we will pay.

They promised that with in a week machine will be delivered. After week they told machine is not ready. told us to wait for 1 more week. They told us to call(040-66383951/64563951) to this number before coming to shop. Every week we are calling he is procrastinating the deliver of the machine.

I am attaching the bill and service bill receipt and audio clip of the Industrial equipment service centre guys response.

I request you to please do the justice to me. I purchased this machine to save the labour cost for taking the hole’s for new plants in my farm land. but due to this improper service i spend lot of money on labour wages for taking holes for plants.

And every week i’ve followed up. Same thing they are telling “we will call you back”.but no call back from INDUSTRIAL EQUIPMENT CENTRE.

Please kindly help on this.

Thanks
Kola.Balaji
Mobile:+9182054672
B-67 Apoorupa colony,
Hyderabad IDA JEEDIMETLA-500055
HYDERABAD.

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