Dr.S.Elangovan – Poor facilities, False commitments & improper coordination @ mss travels – chennai-Tamilnadu- reg

Dr.S.Elangovan Reviews & Complaints

Reported By: dr_illango

Contact information:
Dr.S.Elangovan
MSS travels (Mettur super services)

Dear sir

Booked a ticket for AC bus from Chennai to Dharmapuri on 26.08.2017

Found very difficult & inconvenient throughout the travel

1.Boarding place changed from their office at last moment before 3 hours. (Since Iam residing at Velachery – took a cab, stuck in traffic & rain – spent 300rs for cab unnecessarily)

2.AC bus changed to Non-AC – Not even intimated & Non AC Bus provided with closed windows. Night full of suffocation. (Atleast alternate AC bus should have been provided)

3.Bus full of water leakage in seats. Atleast an umbrella can be provided inside the bus for Passengers instead of Bedsheets.

4.Night full of disturbed sleep – Majority of the passenger raised queries but none of their staffs responded.

By spending Rs.500 for the journey (Rs.50 refunded for name sake) they have not even provided minimum facilities.

Very uncomfortable & irritating journey I never experienced. I should have preferred for any other travels or even an govt bus would be better choice.

Kindly take necessary action.
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Journey details:

MSS travels (Mettur super services)
Date of Journey – 26.08.2017
From Chennai-Kathipara to Koyambedu
Bus no: TN 52 V 4799
Booking serial no : 1616424
Seat no – 9
Name – Dr.S.Elangovan

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