Emirates Group / Emirates.com – DXBEK14582

Emirates Group / Emirates.com Reviews & Complaints

Reported By: Gennaro Pipoli

Contact information:
Emirates Group / Emirates.com

You can read my case (number provided ) and poor service for the last 3 weeks

Below my latest email: Shame of you

to Dubai Baggage Claim

Dear Sir

thanks for offering me the opportunity to write a long story about the continuous poorer and poorer service you are continuing to provide. This will became a best seller and top view on all the blog and web site of the aviation industry.

Please note that your team in Singapore kept the luggage from the 6th to the 15th of July and your Luggage service provider has studied in all possible aspects my luggage with no success to repair.
On the 16th of July at my arrival in Dubai and visit at the Customer service, The responsible Mrs SAS Menic with another employee have registered and take pictures of my luggage.

Are you serious about your question?? or are you confirming that in the last 3 weeks all the people employed by Emirates in Singapore and Dubai and all the customer service in india, have completely and continuously done mistake, not following a basic ISO requirement in registering the Items details in case of Lost of Damage of the luggage????

Am I talking to a serious company or this is a Joke as for the TV show you pressent during your flights??

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