Etihad Airways Reviews & Complaints
Reported By: Joanna Bailey
Contact information:
Etihad Airways
United Arab Emirates
etihad.com
The official compalint.
The booking numer is CTEFAR on the name of Neal, Joanna and Sara Bailey.
The booking was cancelled by us on the 05.09.2017 and the refund still didnt happen? The customer service is ignoring us and leaving with the information that they are sending email to the right department or that someone will contact us, but nothing is happening. It’s been over a month now since we didnt get the refund! It is over 3000 Euro and it is really important for our family to have that money back asap!!!
This is beyond any expectation of good company or customer service!
I am requesting an urgent reply to this email.
Joanna Bailey
0048518611703