Eureka Forbes – water purifer

Eureka Forbes Reviews & Complaints

Reported By: Sam K

Contact information:
Eureka Forbes

We installed a unit of Forbes Intelligent Water Purification System [e-boiling+) in 2012.

Upon replacing the Filter Cartridges, one of the cartridge cap was supplied without the O-Ring and now there is water leakage upon fixing the cap which is causing water overflow in the unit and on the platform.

The Dealer does not stock the O-Rings and cannot arrange for the same.

I have tried many Hardware shops but none of them has it … Also, tried using Teflon tape but, no use.

The unit is now non-functional.

The Dealer is suggesting changing the entire cartridge which is really not needed and is a major expense.

Would appreciate a solution from the company as they must ensure that proper spare parts / items are readily available either with the dealer or in the local market.

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