HDFC BANK Reviews & Complaints

Reported By: DEEPAK_KUMAR

Contact information:
HDFC BANK

HDFC BANK ISSUED ME A NEW CREDIT CARD 489377 XXXXXX1071. I NEVER USED THIS CREDIT CARD BUT BANK SENT ME STATEMENTS SINCE LAST 3-4 MONTHS AFTER CHARGING LATE FEE EVERY TIME. I CALL ON CUSTOMER CARE AND ALSO WRITE ON HDFC COMPLAINT PAGE PROVIDED ON HDFC WEBSITE, EVEN THEN I AM UNABLE TO KNOW FOR WHAT I HAVE TO PAY AND WHY SHOULD I PAY THE LATE FEES. THE LAST STATEMENT I RECEIVED AMOUNTING RS. 5614.65/-, INCLUDING THE LATE FEE AND GST.

THERE IS A MESSAGE IN STATEMENT THAT YOUR ACCOUNT HAS BEEN SUSPENDED AND YOUR ACCOUNT DETAILS WOULD BE REFERRED TO RBI APPROVED CREDIT BUREAUS.

I HAVE NOT REQUESTED FOR NEW CARD AND I HAVE NOT USED THIS CARD THEN WHY SHOULD I SUFFER AND WHY SHOULD MY CREDITABILITY IS QUESTIONED.