Consumer Complaints » Telecommunications » Mobile Service Providers » IDEA – Without checking the original – Duplicate SIM provided

IDEA – Without checking the original – Duplicate SIM provided

i Sent mail to nodal on 15th May.. Till now no revert…

One FIR was registered on my name in one of the police station in Hyderabad, the lady who registered the case does not find the proper evidence to prove, so gained my ID poto copy walked in to IDEA store and took the duplicate SIM on 7th May around @ 15:00 hrs and strated misusing it

My SIM was suddenly not working; i came to know about it went to IDEA store and requested for suspend the services

On the same day @ 18:50 my brother told me that my whats app is active the it is using by some one then i visited the KPHB store Raghvendra informed now we cannot reactivate, they provided the new SIM and it got reactivated on 11 May around @ 22:00 Hrs

She hacked my Email ID also, so i created new ID and sending this mail.

I need a help from you pls provide me a authentication letter stating that from 7th May 15:00 hrs to 11th May till 22:00 hrs call/SMS/MMS/whats up not done by me, this will help me as evidence to safe guard me in the court

without checking the originals ID, IDEA store team has chagned the SIM, because of which i am poblem today, serious action need to take on person and store.

Name: Eswar chander
Mobile number : 9553139516

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