IndiGo Reviews & Complaints

Reported By: Inayat Ali

Contact information:
IndiGo
Dubai, United Arab Emirates

Dear sir,

I want to bring in your knowledge that I booked my ticket from Dubai to India (Hyderabad) for 13th June, 2018 and later I got the departure date changed
to 10th June and paid additional charges 100 AED as required by Representative
but Unfortunately due to unavoidable reason I had to cancel my travel and informed the same to Indigo Dubai office to cancel my 2 ways ticket cost AED 1600, they are saying we will refund only 703 AED after deducting cancellation charges which is quite high I will never agree and understand this huge deduction from my hard earning money.

I request high authority to look into this unfair means and refund me 1350 AED as cancellation charges should be only 250 AED no more…

looking forward to hear justified respond from you and prove the best customer caring Airline.

Complaint
Mr. Inayat Ali
[email protected]
Dubai – UAE