Rakbank / The National Bank Of Ras Al Khaimah Reviews & Complaints

Reported By: Ben Ans

Contact information:
Rakbank / The National Bank Of Ras Al Khaimah
Dubai, United Arab Emirates

I had requested for a profile update (a/c# 0182093948001) on 26th March 2018 at RAK bank, near AL Noor Branch. Its been 3 weeks now and I am not getting any update. Since then my account has been frozen, I cant make any transactions and my business is getting affected badly. The agents at the centre are taking it lightly and they say they would contact us when its ready and that there is no point in following up daily. This is Dubai and things get done in hours and specially when its business related, authorities have to act fast to help the customer or support them to get them on their track as quickly as possible.