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Snapdeal – Not exchanging my product for a bigger size

Snapdeal Reviews & Complaints

Reported By: Karansehgal

Contact information:
Snapdeal

Hi, I had ordered a Nike air Max shoe of size UK 7 from Snapdeal. On receiving the order I found out that size was bit tighter for me and was not able to walk in them. So I requested an exchange for the size of uk7.5 or 8, but these people have refused to exchange the product telling that you’re request doesn’t clear our internal issues. On sending repeated mails and calls still they’re not ready to give me an exchange for the same . There return policy says you can exchange within 7 days without any further issues. But these people have refused to give me an exchange of the product. What am I suppose to do with a shoe which is tight for me.
Order details:
Order id 21056008709
Suborder no. 25895916909
Order placed in name of Dr. Karan sehgal. From Snapdeal site.

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One thought on “Snapdeal – Not exchanging my product for a bigger size

  • Snapdeal says:

    Dear Karan Sehgal,

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.

    Regards,
    Team Snapdeal

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