Talabat.com – delivery

Talabat.com Reviews & Complaints

Reported By: phoebesaad

Contact information:
Talabat.com
Dubai, United Arab Emirates

For 2 consecutive days i submit orders on talabat app and waited for more than 2 hrs to be delivered .. called the chat agents they do absolutely nothing and end the chat by saying i ll apply a compliant for the complains team to calls you then nothing at all and no one calls back
then i called and asked for a manager, till a manager called Moustafa called me and said let me check and call you back then he disappeared and never called back
i again called back and asked for a manager that again had absolutely no idea what am talking about, and again repeated the same words of let me check and call back, till i was pissed off and said i don’t want anything thing from your poor services so he didn’t care a bit and let me hang up with angry feedback . and case was closed and no one even cared
wow what a service !!

1 thought on “Talabat.com – delivery”

Leave a Comment

Your email address will not be published. Required fields are marked *

  1. Every time I place an order there is something wrong. Either the order states delivered when I dnt have my order, wrong items are delivered or the order is delayed.

    There is no means of directly contacting a restaurant to get a straight answer especially franchised restaurants.

    When you have a chat with the talabat team they give close end responses which have no real aid

    So if you could update your system not to mention that items are delivered when they actually are not it would be great.

    Bahrain talabat