Tata CLiQ – Non compliance of product refund policy

Tata CLiQ Reviews & Complaints

Reported By: Anita Dwivedi

Contact information:
Tata CLiQ

I Anita Dwivedi, purchased a mobile handset Gionee F103 Pro from tata CLiQ online and prepaid the product cost of Rs. 9408/- on 5th Dec. The product was delivered on 8th Dec. Same day i.e. on 8th itself I cancelled the order online and return pickup was booked. But today I received a call from 022 6208 8282 of tata CLiQ customer care stating that they cannot pick up the return order and suggested me to visit nearest Gionee service center to get a certificate for returning the product. I requested them my inability to comply but he refused to understand my situation. He said that item will not be picked up neither company will refund the money.

I request you to take up this issue and get me refund ASAP.

If you wish to know more details feel free to contact me on my mobile 9322134843

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