Tata Sky Problems – TataSky Account
Tata Sky Problems Reviews & Complaints
Reported By: vijay kumar panda
Tata Sky Problems
I am a tatasky account holder id.no 1160893895 .I have taken one Dhamaal pack on July 2017 for six months and it fell due on 5 jan 2018 for which i activated on 6 Jan 2018 replacing DHAMAAL PACK duly informed to customer service on same day.
ON 2ND OCT 2017 i have opted H.D CHANNELS AND ENG- NEWS for an amount of rs.175/-pm and rs.65/-pm respectively.Total amounting rs.240/-pm.and when the offer of Rs.80/- was given to me for 06 calendar months,i have opted the same proposal and paid RS.1360/-instead of Rs.1440/-.
Now TATA SKY people say my account balance is only RS.380.39 as on today.ON inquiry, they say that my 06 calendar months subscription has been reckoned as day to day payment.i.e 06 month period converted to 180 days and so the account balance is RS.380.19.Having no other way-out i made several contacts and email to the Tatasky authority but they remained silence. THIS ADJUSTMENT IS TOTALLY FRAUD AND MISLEADING CONSUMERS and if there are any rules by the company they must come out with it.Therefore urge on this and appeal to the higher ups to take a stock of like wise adjustments/frauds which is happening to many consumers as the interaction between customer care and consumer is not full proof or seems misunderstood.