Consumer Complaints » Business & Finances » Tulip Star Hotel,Juhu- Macau Midnight Madness-New Year Party – New Year Party Cancelled becuse of mismanagement in between and No money refunded

Tulip Star Hotel,Juhu- Macau Midnight Madness-New Year Party – New Year Party Cancelled becuse of mismanagement in between and No money refunded

I booked 3 tickets for a new year party organized by Tulip Star Hotel, Juhu, Mumbai through BookmyShow. The event was named as “Macau Madness” and was scheduled on 31st Dec 2013. Cost of a single ticket was Rs 2000 and unlimited free food, unlimited free liquor, Dancers etc were promised in the mentioned amount. I, along with 2 friends, reached venue at 9 PM. However, there was no proper management at the venue. In start only liquor was available and there was no arrangement of snacks. The situation was such like people were given snacks like being in a relief camp.People were given food as being beggars.Later on within one hour people started shouting for the pathetic arrangement and started demanding refund of money.There were about 5000 people.Juhu Police was called and they told party is closed and decision on refund of money will be decided in sometime.That sometime did not come and the party was closed.First of all me and my friends money have been destroyed.We feel cheated.Our New year party has been made like a funeral ceremony.These people are frauds and should be taught a lesson which they should remember whole of their life.Please resolve this case as soon as possible.I need refund of my money.Rs 6000 is not a small movie

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131 thoughts on “Tulip Star Hotel,Juhu- Macau Midnight Madness-New Year Party – New Year Party Cancelled becuse of mismanagement in between and No money refunded

  • Neeraj says:

    Dude seriously.. We reached the venue at 9 and the party got canceled at 10.30pm.. We were 20 of us. Imagine 40k being wasted. Might as well we could hv booked some bungalow and hv enjoyed a house party at this price. The event organizers are ‘Purple stone entertainment’ and their office is in juhu. Lets go there guys and demand refund.

    • prateek says:

      yaar seriouly….please let me know as well wen u go ..we can also join……….u can contact me on 9769034778……..we will also go to the police station as cops told us to meet them in 3 days for the refund………

      • savi says:

        Yes…we definitely require a refund.. they have screwed up our new year!! hello that means a lot!! compensation surely required!! Please if there is any info on the refund do let us also know as we have also spent around14K for this shit!! we have to set a precedent for all such crooks that they cannot make such easy money n get out of it by fleeing from the place!!

    • Vicky lulla says:

      Gladson- propreitor purple stone.B-304,balaji enclave,behind gcc club,hatkesh,off mira-bhayander road,mira road (east)

      Sunny jain- alica nagar lokhandwala,kandivali east.
      His brothers number deepal patel – 90-04-316363

    • manju says:

      Same was the case with us , we reached around 10 Pm , and everything was a mess , it was so bad , we came all the way from powai and when we reached to my surprise the venue was crowded like hell , there were many people lined up to get in some how we managed to get inside to my surprise it was like a over crowded marriage party… with nothing being servd.
      Donno wheter the amount will be refunded we bought 4 tickets , guys please let us know what can we do to get the refund back from there morons. who spoiled our night.

  • neeshu says:

    I too had bought 4 tickets for the new years bash, Initially they claimed that the place had a capacity of 5000 person, but they would sell only 1000 tickets, somewhere down the line greed set in, unprofessional youngsters with no experience took on themselves to organise such a huge party. I have been in organisations of parties of this magnitude and it takes a lot of blood and sweat.

    The venue was ill prepared from the word go, the entry time was supposed to be 2000 hrs however, till 2030 no one was allowed, Initially they served liquor, in a rather unprofessional way. As the crowd welled the management realised they had bitten more than what they could chew. First the bar boys fled the venue, soon the caterers left the place. Utter mismanagement led to public uproar, and as a result the DJ left the stage.

    In my opinion about 1 Cr INR must have been generated. The amount is big enough for any small time party organiser to think of. They called in the Police which appeared to be on the management’s side. The speaker systems, lights and all other gear was removed by the management under the supervision of Police bandobast. There was talk of refund. Now all the mobile numbers of management are out of reach.

    It is time for us to form a group and seek refund, if not compensation for the mental agony and trauma caused. I would appreciate if someone keeps me updated on the events at neelamshuklla@gmail.com

  • Ashok Oleti says:

    We also bought 11 passes for this M3 show and got cheated 🙁 🙁 🙁

  • Seema Kewat says:

    I bought 2 tickets and was very excited for the party .But it turned into complete disaster with 1.5 hrs in line to reach the main venue and then again half an hour line for dinner (which I didn’t got).Then again I was there in line all the time waiting for something to eat.

    It was the worst ever experience I had of new year.They ruined my new year .They must have generated a huge revenue from this but they cheated us .I want my money back.
    Anybody any idea how to get the refund ?

    • prateek says:

      you know what…lets get all together…koi faaltu ka paisa nhi tha ki koi bhi pagal banaake hadap le…….guys lets form a group n decide how to get our money back n if we would nt take any steps ..these bastards would again cheat the people in a similar manner………….i would appreciate if all of you go ahead not jus wth ur words but in practical as well…please////n decice a day where in we all can go together……………prateek-9769034778

  • Amit Kumar saha says:

    I have also purchased a couple pass for Rs.3800. Makau nights was a fraud me and my wife had our shock of our life, How come these people can play with peoples money and emotions. Money is one part the time of new year is where every one tries to enjoy and welcome new year in a good way These people needs a good lesion other than then returning money they should be exposed in media and should apologize to Mumbai people whose moments were spoiled, and should not be allowed to conduct any further not not even a birthday party.

  • Puneet Baser says:

    I booked 5 tickets worth Rs. 10000. And when I reached at the hotel at 10.30 p.m. it was all chaos and we heard there is no party, organizers ran from the party. All the plan for the new year got screwed. Finally we had to go home.

    I booked the tickets from Book my show which was the reliable resource of booking it.

    Any idea how to get the refund ?

  • Lokesh Poonia says:

    I also bought 2 tickets and was very excited for the new year party .But it turned into complete disaster with 1.5 hrs in line to get the party band and after that half an hour to reach main venue and then again half an hour line for dinner (which I didn’t got).

    i came from navi mumbai for that i spent 5 hrs in travelling for that what i get is NOTHING.
    It was the worst ever experience I had of new year.They ruined my new year .They must have generated a huge revenue from this but they cheated us .I want my money back in any case.

  • Ashish says:

    I also paid 6000 for 3 of us.. I think it was not surprise for organizers, they knew they had overbooked the place and still they were selling on-site cash tickets. They ran away pretty fast as if they had already planned for this. Hotel is already closed so they didn’t worry about reputation, it was a huge scam from the start. Of course, I would also like to have refund, but what’s the feasible procedure?

  • mayank tyagi says:

    Party actually never started at tulip star. Food was not available at all. Main course never served. Starter we never get any chance even to touch despite standing in line for an hour. Music turned off at around 10.30 pm. N cold drinks were never available. Refund is definitely required.
    We left at 11.00 pm. Amusingly at outside tickets sale was still on. What a loot.

  • Saurabh says:

    We were 12 of us and booked ticket through groupon and mydala but this event was fuck off, bad management, no service… even entrh was delayed till 9 pm. No security , no host to address people. Nothing…. food was made for 1000 and there were 5000 people. But the crowd was good so no damages were made but this event managers should be penalised for cheating and fraud.

  • Arjun Seth says:

    9167491991 is the mobile number given on the organiser’s website. let us call them and demand our refund

  • Amin Abbas Parmar says:

    I also bought of 4000rs.

  • YograjTomar says:

    I booked 1 tickets worth Rs. 3800 And when I reached at the hotel at 10.30 p.m. it was all chaos and we heard there is no party, organizers ran from the party.

    I booked the tickets from Book my show which was the reliable resource of booking it.

    Any idea how to get the refund ? and this are totally fraught and they spoiled lots of people new year plan

  • Noel D'Abreo says:

    Just Refund the money back PSE…

  • sjeet says:

    It’s just waste of money n time ..party started at 9 pm n got over at 10.30…pm..they don’t have proper arra5ngement of starters…liquor…nothing… it’s feeling we came in some dhaba ..guys never book anything from PURPLE STONE ENTertainment …strongly advised……n forget abt refund…they give 30 per to police…n take all profit…

  • Swapnilsagar Vithalani says:

    I booked 2 tickets and got cheated. Can somebody keep me posted on v_swapnilsagar@yahoo.co.in

    I am ready to form a group and all the action that needs to taken against f*****ng organizer.

    Regards
    Swapnilsagar

  • Patty says:

    Really we were taken for a spin with tall claims of Asia’s Best new year Party and it turned out to be the most pathetic party world has ever seen! We were literally robbed of our money, A FIR is launched in Santa Cruz police station against the organizers. Now our last ray of hope is to fight these people in court of law. I request you all too simply go to the Santa Cruz police station and register your grievances, the more we would be the better we stand a chance to get our money back and also seek a respite against the fact that these people screwed our delights of ushering the new year peacefully and happily with our family and friends. Till now 100 people have noted themselves in the complaint list, I request you all to do the same and spread this message to people you know have attended this ugly event.

  • Sapan says:

    We bought 2 couple tickets through Bookmyshow and 13 tickets from the counter. We were having high expectation from the party. But it was a disaster. Total mismanagement. They mentioned that 3k passes were sold…but I think people were really large in number.
    Organizers said there would be opening act/dancers etc etc… but nothing at all.
    Finally, we went to H2O in Khar and spent the new year.

    Mgmt should return the money!!!

  • Rahul says:

    We were 3 of us and spent 6k for the party. Not only new year plan was ruined but money was wasted. I don’t think they wanted to organize a party but only wanted to steal money from public. Lets all get together and teach them a lesson.

  • Niket Agarwal says:

    I have registered the complaint with the police at night only.. Are they gng to take any action and refund the money.. I have the recording of the police announcement on stage in which they claim to get our money refunded.. Those who have booked from bookmyshow may complain to the bookmyshow. They have obligation to payback the sale of tickets to the organiser once they are in receipt from the bank for the sale of tickets. I will take the matter to the police today of blocking the payment to be made by book my show to the organiser so that atleast we are left with some money if the organiser run away. My number is 9768775555 and if anyone has any plan or need my help may call anytime..

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