Tulip Star Hotel,Juhu- Macau Midnight Madness-New Year Party – New Year Party Cancelled becuse of mismanagement in between and No money refunded

I booked 3 tickets for a new year party organized by Tulip Star Hotel, Juhu, Mumbai through BookmyShow. The event was named as “Macau Madness” and was scheduled on 31st Dec 2013. Cost of a single ticket was Rs 2000 and unlimited free food, unlimited free liquor, Dancers etc were promised in the mentioned amount. I, along with 2 friends, reached venue at 9 PM. However, there was no proper management at the venue. In start only liquor was available and there was no arrangement of snacks. The situation was such like people were given snacks like being in a relief camp.People were given food as being beggars.Later on within one hour people started shouting for the pathetic arrangement and started demanding refund of money.There were about 5000 people.Juhu Police was called and they told party is closed and decision on refund of money will be decided in sometime.That sometime did not come and the party was closed.First of all me and my friends money have been destroyed.We feel cheated.Our New year party has been made like a funeral ceremony.These people are frauds and should be taught a lesson which they should remember whole of their life.Please resolve this case as soon as possible.I need refund of my money.Rs 6000 is not a small movie

132 thoughts on “Tulip Star Hotel,Juhu- Macau Midnight Madness-New Year Party – New Year Party Cancelled becuse of mismanagement in between and No money refunded”

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  1. Abdul ashwak khan

    Jacket order kara tha my so cheep product i dont want any jacket so refund my money u froud people Fake & Fraud sharam ni ati salao kam se kam exchange toh karo

  2. Hey guys they are doing new event in The Bell Pepper Entertainment” Presents Sexiest & Longest New Years Eve Party @Hotel Express Inn, Godhbandar Road Junction on 31st December 2014 with EDM Vs BDM, Live band & international dance performance… they had not given aver money and doing there new event so come on lets fuck them all..

  3. I called Bookmyshow.They said that they are waiting for the police decision and Santacruz police station is investigating the matter… 🙁

  4. Guys as per conversation with meraevent they dint pay anything to purple stone entertainment. they are waiting for police decision. they also promises we ll give your refund asap.

  5. Good News For u all Guys…
    got the no of the executive team committee member of purple stone entertainment.
    i Request u all to call on these two Numbers n ask for our refund.
    And ask ur friends as well to call as we can make pressure on the organisers.
    Mini – 09045556595
    Pallavi – 09894341524

  6. If you want your money, form a group on wats app.
    Send me your no. By contact card on wats app. Write ur name tulipstar in your contact n send it to me on wats app. My no. is 9969289572
    For eg save ur no. In ur phone as “your name” tulip star n wars app me on my no.

  7. Hi Guys, Any updates about bookmyshow refund…i am calling them from past 4 days and get the same reply that they are investigating the matter and will take time. THATS IT!!! no time frame, no assurance nothing. I gave them reference of groupon too but they are least bothered. What can be done with bookmyshow..please suggest?

    9820321611

    1. I called them yday and they said that they are investigating the matter. They also said that they will come back to us in 1 week.

  8. As per conversation with meraevent customer care they told me you will get your refund with in 5-6 working days.

    1. explara promised refund in 2-3 days but today only they had some conversation with organizer and now they want me to call organizer.
      gladson is the name of the organiser given to me,
      n numbers are — 9920389430
      9167491991, 92, 93, 94.
      all r either off or not picked up.
      now i will go mad after explara.com. bloody loot.

  9. We took 4 tickets. We were being promised to get unlimited beer as fell as starters.
    We were standing in a qeue for for then an hour. When we reached at the pass counter it was being closed. We halted for more 15 mins and the result was the counter man dint come at all.
    Then we entered in and we saw the there was no Dj at all.
    We dint even get water . Beer is a long way.
    We were said to promote this event on twitter and get free passes . We promoted but dint get the pass.
    We booked the tickets online. And the result is we were being cheated .
    We need our money back.
    How they provide is their concern.
    We won’t charge interest but please provide our money back.

  10. Can someone here could provide the FIR scanned copy regarding the cancelled show where it has been stated that show got cancelled from police side. Need to provide this copy to book my show guys as they say that they need to confirm from organizers. This will put more pressure on book my show to refund our amount at earliest.

    [email protected]

    1. Mayurdhvajsinh Vaghela

      I am a resident of Baroda, Gujarat, and had booked 5 tickets worth INR 10,000. Also, I had come to Mumbai exclusively for this event with 4 of my friends and I had booked 2 hotel rooms worth INR 8,000 for the same. We couldn’t even grab hold of a “roti” or even a single drink, forget the music and entertainment. We want each and every penny back into our accounts. We are also going to register a case at the local Police Station against the Event Organizers on 4th of January, 2014. Such scams will not be tolerated by us at any cost. I will make sure that such crimes are taken action against by the police so that these people would be forced to think a hundred times before committing such awful thefts.

      1. how did you booked tickets .. if online website is there … you need not to come. just keep talking to web site. put a mail to them also .. for written info.
        if u purchased in cash at counter i am afraid you will be required here.

  11. Guys Please put pressure on from where you booked the ticket like book my show , Mera Event , group on.
    our deal was with above sites. they only know how to handle with purple stone entertainment.

  12. Explara.com confirmed no money has been transferred to organizers up till now. they are trying to get a reply from organizers and then they may initiate refunds. there is still hope we will get our hard earned money back. Dont give up guys keep on putting pressures on system including the website you used for booking.

  13. I got a message from Bookmyshow that they are looking into the matter and investigating from their side. I also requested and dropped mail to HDFC bank to stop payments of amount to party organizers

  14. Got a mail from groupon that they are refunding the money. People please check your mail…Thanks to these guys if they do so as they say…

    1. If groupon doing it.. that can be taken as reference for others. If you can paste that mail.. I will put pressure on explara also.

  15. I called explara for refund. They said we are investigating. Will revert back. We all should put pressure on authorities and ticket providers. Else forget money and be a donator. It appears like planned loot as they were selling tickets even at 10.30 when party was cancelled. This is admitted even by police as is in news.

  16. saurabh khaitan

    I totally agree with you Jagdish. I too had bought passes worth 26800/-. I have approached the police station (Santa Cruz) as well and got the compliant registered, however, haven’t received any positive reply from the police. Request you all also to get your compliant registered. My contact number is 7738864222

  17. Guys,
    I have spoken to the reporter from PTI who published the two stories in today’s newspaper. I have also requested him to include our FB group details in the follow ups that he may do on this two stories so that many more can join these group. Below are the two writeups from the journalist which he shared with the newspapers:

    ==============

    Hotel owner, event organiser booked for cheating
    Mumbai, Jan 1 (PTI) The owner of a non-operational luxury hotel, an event organising company and its management were today booked for allegedly cheating thousands of revellers after taking money to host a New Year’s eve party, which failed to take off in suburban Juhu, police said.
    The event, which was promoted as “NYE – Macau Midnight
    Madness” at the premises of Tulip Star Hotel (erstwhile Juhu
    Centaur Hotel), the event management company Purple Stone
    Entertainment offered passes online for anything between Rs
    2,000 and 8,000 for the party, they said.
    The complainant Nikhil Doshi (31), who works in an IT
    company and resides in Santacruz, told PTI, “I had gone with
    my wife after booking the tickets online. I paid Rs 3,800 for
    the couple entry ticket.
    “But I was shocked and disappointed when I reached the
    hotel at about 10.15 PM. There was commotion and people were
    banging the ticket counters to get passes by showing online
    booking printouts.”
    According to Santacruz police, the organisers had promised
    that international and Indian disk-jockeys (DJ)and Macau
    dancers would be performing at the event.
    However, none of the artistes turned up for the event,
    revellers claimed.
    The crowd started pouring in at the premises from around
    8 PM but no proper arrangements were in place to issue passes
    to those who booked tickets online and revellers alleged that
    the party never started, police said.
    For a while, the music was played initially but later
    it was stopped due to overcrowding and mismanagement, police
    added.
    Reena Dewnani (40), a doctor from Khar and one of the
    guests at the event, said the organisers should not be spared.
    “We got the passes delivered at our residence. I along
    with my family and friends had gone by paying about Rs 13,000
    in cash. Three children were with us as the organisers claimed
    there would be a kids zone as well. We reached the venue at
    about 9 PM but at about 10.15 PM, crowd started pouring in and
    there was a complete chaos,” Dewnani said.
    “There were no enough security personnel also. The
    organisers told us that about 3,000 guests would be there but
    the number could have crossed over 6,000. E-commerce websites
    using which passes were sold to guests should also be
    prosecuted,” she added.
    Even after the spot was overcrowded, the organisers
    were selling more tickets at the venue by charging Rs 5,000
    per person, police said.
    “The organisers and the hotel owner were booked under
    IPC sections 420 (Cheating and dishonestly inducing delivery
    of property) and 34 (Acts done by several persons in
    furtherance of common intention),” Arun Chavan, Senior
    Inspector at Santacruz Police Station told PTI.
    No arrests have been made yet, he added.
    The capacity of the venue was 4,000 but about 6000 to
    7,000 people turned up for the New Year party, police said.

    =========

    Organisers play spoilsport at New Year party
    Mumbai, Dec 31 (PTI) Thousands of revellers were left
    high and dry at the New Year eve party that was to take off on
    the premises of a suburban hotel apparently due to
    mismanagement by organisers.
    Revellers alleged that unprofessional conduct of
    organisers left them in the lurch as the bash never started as
    promised though some music was played initially.
    The crowd started gathering on the premises of hotel
    Tulip Star from around 8 PM but no proper arrangements were in
    place to issue passes to those who booked tickets online and
    members of crowd alleged that the party never started.
    Rahul Gupta (26), who works at a private firm in Cuffe
    Parade area and the resident of Kharghar in Navi Mumbai, told
    PTI he has paid Rs 3800 for couple-entry but when he arrived
    at the spot at around 8:30 PM the party was not started and
    after a while guests were told that organisers have just run
    away.
    “We are completely disappointed and leaving the place.
    We hope police will help us to get our refund,” he said.
    Samkit Mehta (22), an MBA student, said he came with
    his friend after paying Rs 8,000 but was completely
    disappointed as no party was happening there. “We had to leave
    without any celebration,” he said.
    The ground was overcrowded and organisers were
    charging Rs 5,000 for those buying tickets on the spot, he
    alleged.
    ACP Dattatreya Jadhav said organisers cheated
    revellers and the party discontinued midway.
    “The capacity of the venue was 4000 but about 6000 to
    7000 people turned up. We will initiate appropriate action
    against organisers,” he said.
    Police said the revellers told them that they booked
    online with one Purplestone Entertainment for the bash

  18. Paramveer Singh

    I had bought 3 tickets worth of 6000 bug and spend around 2000 on cab to reach the venue.
    Its the first party that I planned in Mumbai and was very excited for this.

    I think these organiser should be punished for spoling peoples mood and money. We can make things happen and force to get a refund and apology from the owner.

    Together we can and we will, and if we donot protest it will again encourage these people to do such scams.

  19. Utter disiater and rubbish arrangmenet we were a group of 10-12 rchd around 9:45 and finally after a ruckuss managed to enter at around 10:30..and what do we see mess going around people breaking the bar counter stealing liquours,no food no music nothing,absolute distater
    We booked it through bookmyshow.
    Please do whateva it takes guys to get our moneys back

    shashank
    9769462572

  20. For those who have booked their tickets from book my show, please ask for refund..its in their policy to refund the money in case of cancellation of any show. I called them and asked for the refund, they said that book my show is aware with the situation and refund the money with in 10-15 days. For others please go to santacruz police station and record your grievances. Writing articles here will not help anyone here..go out and register your complain.

  21. Hi,

    I had purchased 4 Early Stag entry tickets worth Rs. 2000/- each (Total of Rs. 8000/-) for the above mentioned New Year party from Book My Show having Booking ID : TSJM000000T265.
    The said show got cancelled and hence i hereby tender a request to help me get a refund for the payment made by me.
    Please let me know if any more information is required to process my request

    Best Regards,
    Rahul Palan
    9833226886

  22. What is the police administration of Maharastra government doing.If Mumbai police commissioner is listening than why those frauds are still out.why not they are put behind the bars for a fraud of 420 to masses.I don’t know for what police people is taking salary.

  23. I also bought 2 tickets and was very excited for the new year party .But it turned into complete disaster with 1.5 hrs in line to get the party band and after that half an hour to reach main venue and then again half an hour line for dinner (which I didn’t got).

    i came from navi mumbai for that i spent 5 hrs in travelling for that what i get is NOTHING.
    It was the worst ever experience I had of new year.They ruined my new year .They must have generated a huge revenue from this but they cheated us .I want my money back in any case.

  24. I bought 3 couples passes. We reached at 9.30pm n got to know that food is finished and no drinks and later after half n hr there was huge chaos. It was the worst new year eve I ever had. Loss of such a huge amount.cops also dint seized the property n dint held the organisers
    I want refund… It spoiled our new year party.

  25. OHH MY GOD…YOU KNOW WHAT I JUST READ…….THE FIRST PERSON TO GO TH EPOLICE STATION WAS THE ORGANISEERS THEMSELF TO LET THE POLICE KNOW THAT SUM PEOPLE HV ENETERED THE EVENTS N SPOILING IT AS PER THE COPS FRM THE SANTACRUZ STATION- Bhosle, Police Inspector, Santacruz said, “The organizer had come to the police station to complain about some anti-social elements who had entered and messed up the show. Invitees were angry as the unruly bunch of people cropped up unexpected, leaving no food and beverages for them.”
    AISA KUCH NHI HUA THA ……………TO PREVENT THEMSELF THEY HV BLAIMED SUM VIRTUAL PEOPLE WHO WER NT THEIR.
    ITS LIKE A PRE PLANNED THING………………
    WHAT A PLAN GUYZ….POORI DHOOM 4 KI SCRIPT LAG RAHI HAI………………….TO ADD TO THIS THEY HV DUN TEH SAME LAST TIME AS WELL………..KYA CH******** KAATA HAI APNA……….WOWWWWWWWWWWWWWWWWWW………..

  26. Saurabh Chaturvedi

    Guys, Please suggest everyone to mail me at [email protected] just stating about the mismanagement event and a request for refund to let me able to aggregate our concerns at one place & act accordingly.

  27. Really appreciate your efforts Nikhil. Guys do join the group created on FB to be updated. It will be great if we stand together & can expose this 1Cr scam!

  28. I also bought 3 ticket in 6000 .When we reached there I feel I am not came in new year party, we came in disaster. I need my money back. Due to worst management they spoil our new year evening.

  29. Also request you all to join the Facebook group created. It will help everyone to keep themselves updated with the latest happening.

  30. I had attended this event yesterday with my wife and there is no point in explaining what happened or how we felt. I think we all are sailing in the same boat. What matters is what action we take against the organisers so that these kind of frauds are avoided in the future.

    On our part, we have logged an FIR in Santacruz Police station yesterday nite. I have collected an attested xerox copy of my complaint from the police station today. The inspector also confirmed that after my initial complaint there have received over 70+ more complaints citing similar facts.

    Now the ball is in Police’s court. They need to investigate and give justice to thousands of people affected by this. We all need to do our bit by following it up consistently with the Santacruz police station in whatever way possible.

    Also would like to share, what I found out while I was trying to get more information online on Purple Stone. This is not the first time this kind of incident has happened in Tulip Star. Check out the following links-
    http://www.youtube.com/watch?v=eSQJhJTqkq0

    http://www.mid-day.com/news/2009/jan/010109-Police-Mumbai-halt-new-year-party-Tulip-hotel-Juhu-gatecrashers-guests-angry.htm

  31. Thanks Pulkit for your mail. Others plz act and mail me. Details are in my previous posts. I know how to nip in the butts of the culprits. No political approach, I am simply acting towards our hard earned money.

  32. We took 10tickets
    What are we suppose to do? Any chance of getting refund. Guys if you know how to take refund please let me know

  33. Rohit Khandelwal

    we were 9 peoples and bought tickets from a person named Austin…I was wondered how they were offering such a nice package which included premium drinks, international guests n prime location…it seemed a great deal…for which we went ahead n booked tickets…dint know we will b cheated like this…person who gave us passes provided 10% discount n told us they r expecting 2.5k guest in their event…hell when they expect such a huge crowd arrange such a worst management…cops also dint seized the property n dint held the organisers…guys we can also contact united against cancer as passes mentioned event was in support of united against cancer

  34. I went to Tulip with my 15 friends and within 5 minutes after reaching there i got to know that party had ended and organizers had run away. We should do something unitedly so that these things never happen again to anyone else.
    Someone should come forward as saurabh come and collect email ids of all affected persons so that we can be in touch and take some actions against these frauds.

  35. I bought 6 couples passes and 5 stag passes. We reached at 10.30pm n got to knw that the party is stopped no arrangements of food or drinks. It was the worst new year eve I ever had. Loss of such a huge amount.
    We’ve been cheated by Purplestone. I don’t understand how can reputed websites like Zomato, Burp etc and book my show too can advise ppl abt such events arranged by frauds. The cops committed that they will help us for refund if we have the passes, but no one knws how. All the numbers for purplestone is either switched off or not reachable. Infact I feel that the cops were also arranged by them just to handle the crowd. Some action has to be taken against PSE’s owners.

  36. Does anyone have the latest updates? Not sure if police wud do anything, unless it is taken to the media and some pressure is applied. We need to act before the momentum is lost.

  37. Its not the time to feel cheated buddy. Everybody is robbed there. Thing is how to get the money back and more importantly, how to give a message to service industry that we are not fools..We are expecting the value out of each penny we spend. I know the ways to do that, just refer to my previous posts.

  38. This seems like a setup. There was NO DJ, NO ARRANGEMENTS, PLANNED CLOSURE OF THE PARTY!! THEY HAVE FOOLED US. We were 3 and wasted 6k, they ruined our New Year and rubbed us. And the police didnt do anything, they let the management slip away.

  39. Please drop an email to me registering your concerns and a request to refund. I will go to proper channel and will keep you posted thereafter. It cannot happen without your support so don’t forget to believe in your capabilities as a common man..My email is [email protected]. I am sure that police have been given an appropriate amount to oversee their jobs but we will snatch it from their pockets..Jai Ho!

  40. Guys lets fight in their way..We would take the legal route if they goes that way and we will take destructive actions if they decided to loot us…After we have the power of ‘WE’. How long will we adjust with the discrepecies of system and be like ‘stupid common man’.

  41. his was a big fraud. I have been cheated of my money.

    # The event ran only for an hour amidst widespread chaos starting from a very long registration queue (surprisingly only one counter for issuing tickets when there were several thousands of people who had booked online tickets).

    # Starters were being served only at two places. Imagine hundreds of people standing in queues just to get a plate of starters. People were mostly standing as food was not even available constantly – there was a long wait before any food was being made available.

    # Main course was not available. a number of people from the catering were just standing with empty containers to fool people into believing that food will be served.

    # A small makeshift area was set to serve liquor where 3 people were serving drinks ( for a crowd of thousands). Is this a joke? In an hour, they announced that they are out of stock.

    # DJ stepped out of the stage faking a technical issue by around 9:30PM.

    # None of the other 4 DJs (and international artists) and bollywood star performance happened.

    # Police stepped in and said that they will deal with the organisers (not sure if even this was planned) and asked everybody to step out. We could see strobe lights and music equipment being packed off lest crowd unrest damages them.

    # By this time, everyone from the the event management group had exited, No one was present at the security gates and ticket counters.

    The organisers would have raked crores by selling thousands of tickets. They had no intention to run the event beyond an hour.

    Bookmyshow.com (and other online portals) should refund the money back to the people. 

  42. We bought passes for 4 couples from evening flavours…
    We need our money back..whole money should be refunded.police should look into this..
    Disasterous arrangement and Screwed up new yr mood.

  43. HI ALL..We all have been cheated and have sort of grieveness…well,i with my friends and few more people went to Santacruz Police station where we booked FIR against them.

    But that should not be end..let create a FB page and make a group while visiting the office and screw them up..

    Guys…who are just interested..just drop the mail..so that we can get connected against this…

    N we are just hoping police will call us..so that we can get our refund.

  44. We were 14 people and we spent 28 k and the party got over before starting…no food was there when we reached at 9.30 and drinks were not served because of the arrangements people broke the bae counter :(((

  45. I was there with other 9 friends of mine. I had booked 2 tickets for me and my friend through BookMyShow. Initially I was perplexed to know what was on offer at the given rate.But trusting BookMyShow’s brand I booked my tickets.

    Ofcourse the number of people at the venue was enormous.But when we entered, it was total chaos. No food, no drinks, no adequate security. I guess there were no arrangements that could fulfill requirements of even half the number of people present.

    Obviously many people were not amused and started displaying their anger.To call off a party is a very tough call. But was amazed at how quickly the call had been taken.

    We had no food, no drinks, witnessed no artists, no visual effects or 3D mapping nor any fireworks.
    Well there were fireworks…from angry people who had lost their hard earned money and more importantly lost all the happy moments they wished to have with their friends/family.I could see people going with food plates to recover their spent money.

    There were roughly 5000 people. You can have a gist of the amount of money accumulated.
    I know hoping to get a refund is lame.But we should make sure that one should not have guts to fool thousands of people at once and walk away unnoticed.

    Managment of Tulip Star and PurpleStoneEnt should answer the complaints of people.I would also like BookMyShow to take some action as they have a reputation to protect and should avoid partnering with frauds.

  46. i bought 6 tickets…4 through merevents.com and 2 through , first thing we got nothing ..absolutely nothing…to eat ,drink,….by the time we reached there..cops were going in….heard organisers ran off…..bookmyshow atleast assured us that they will look into the matter and reach you as soon as possible…..but i tried calling meraevents..always busy…i smell some foulplay between these guys…

  47. We had booked 6 couple passes so approx 24k got wasted..most pathetic and awful thing ever happened to us…we seriously need to do take correct action to get our money back…also if anything else than police complaint we can do?? may be consumer court ??..

  48. I got 8 tickets….and was ATLEAST able to get in after the various cue’s and manage Empty plates, 2 pint beer, Water glasses and cold drinks, for me and my friends….What a experience to have the same, sitting on the floor..What a foolish decision to go there in Tulip…a non operation hotel where no one can be caught hold of now.

    Even colleges are able to manage better events than this so called Macua Madness. Am still checking if it was 31st or 1st April night yesterday.

    I appreciate the crowd who was decent enough to leave from there without getting aggressive and causing physical damage to fellow partier and Hotel infrastructure.

    Pls keep me posted on any important info at [email protected]

  49. This is a clear case of making us fool and ruining our new year bash . They have cheated us badly , if they new the arrangement was for less they should have stopped booking .At least promoters like book my show & groupon from where I bought shall be behind to give us our money back .
    I am rather surprised to note that none of the media has covered it ?? Was it all planned . Even police supported the organiser and forced us to move out without any assurance from organisers or the way to get the money back.

    We all must unite for our hard earned money and file an FIR if need be .

    The organisers are : Purple Stone Entertainment from JUHU.

    If any one has pics do upload and form a group .

    [email protected]

  50. Seriously guys.
    I was also having 11 passes with me. we reached by 10 at tulip and saw people coming out of hotel. We were all shocked and got frustrated with mismanagement. Though i saw one guy who was running out of hotel with set of stealed plates and that was entertainment for us after paying 22k.

  51. We also spent 10000 for the passes. Saala year ka pahela hi din bakwas gaya. I thought we guys will njoi. But woh kahete hai na nasib hi gandu toh kya karega pandu… jaha tak muje idea hai uun logo ko santacruz police chowki le ke gaye the for this fraud case… we have to fight not for ourself.. but for those who did not even entered in to the party.. bhai log this is abt crore ka fraud hai yaa.. hum aise hi nahi chod sakte.. we have to go there n we have to fight till v vl get our money refund.. this is my no. N e body wants to join me msg me on this 8097831891

  52. Now the point is when are we going to get refund? And how are we going to get it? We won’t let them get away with our hard earned money. Everyone should lodge a complaint against them in the police station then they would have to take some action.

  53. What a horrible 31st night.we booked 8 tickets through case on delivery and our expectaion was very high.But all went in vain.More of money the worst thing was we lost our new year moment.
    Really speaking the police was at the management side.Closing the party was not the right solution at that time.

    Now we were worried as we got the pass through COD.and the refund of money looks difficult as no one is reachable now.

  54. I had booked couple ticket for rs 3800, I too have suffered the same , please keep me also in the loop want to fight back for the refund

  55. Paritosh Tripathi

    I booked 1 tickets worth Rs. 3800 for couple And when I reached at the hotel at 10.30 p.m. it was all chaos and we heard people shouting party is disaster and refund our money and police all over the stage, organizers ran from the party.

    I booked the tickets from Book my show which was the reliable resource of booking it. It was my first new year after marriage and they spoiled it I want my money back… I didn’t even happened to see the organizers or any of the DJs. Police requested us to leave the Hotel premises stating that we would get a refund.

    Any idea how to get the refund ? Last year also they had some issues and party was shut down. These Tulip Star Hotel should be penalised for cheating with so many people.

    Strict action should be taken against them.

    1. i agree with you ankit…….guys plaese come wth a common reslution…n we all should do the same..please guys do things asap………….loha Laram hai maar do hathoda………..

  56. I also booked the ticket for 3 of our friends, we were really excited about the New year’s eve and all that crap that they claimed. Literally all was done to loot out people’s money strategically otherwise such miss- arrangement could not have happened.

    I would ask all the people who went there and got screwed to put pressure on the event management team and the Hotel staff through their Media sources to publicize the wrongdoings in front of the world and let them face the music, we can then see what else they can do if they are exposed in front of the entire world.

  57. I booked 4 tickets worth Rs. 8000 and when we reached hotel at 10.20 pm its all over. No party at there, organisers are ran away from the party. I want my money back. They spoil our money as well as mood of new year night.

    So how we get our refund ?

  58. We bought 7 tickets. we were thinking about high expectation for this new year from tulip but it was disaster .They have cheated the public .

    please refund the amount ASAP. .

  59. I have registered the complaint with the police at night only.. Are they gng to take any action and refund the money.. I have the recording of the police announcement on stage in which they claim to get our money refunded.. Those who have booked from bookmyshow may complain to the bookmyshow. They have obligation to payback the sale of tickets to the organiser once they are in receipt from the bank for the sale of tickets. I will take the matter to the police today of blocking the payment to be made by book my show to the organiser so that atleast we are left with some money if the organiser run away. My number is 9768775555 and if anyone has any plan or need my help may call anytime..

  60. We were 3 of us and spent 6k for the party. Not only new year plan was ruined but money was wasted. I don’t think they wanted to organize a party but only wanted to steal money from public. Lets all get together and teach them a lesson.

  61. We bought 2 couple tickets through Bookmyshow and 13 tickets from the counter. We were having high expectation from the party. But it was a disaster. Total mismanagement. They mentioned that 3k passes were sold…but I think people were really large in number.
    Organizers said there would be opening act/dancers etc etc… but nothing at all.
    Finally, we went to H2O in Khar and spent the new year.

    Mgmt should return the money!!!

  62. Really we were taken for a spin with tall claims of Asia’s Best new year Party and it turned out to be the most pathetic party world has ever seen! We were literally robbed of our money, A FIR is launched in Santa Cruz police station against the organizers. Now our last ray of hope is to fight these people in court of law. I request you all too simply go to the Santa Cruz police station and register your grievances, the more we would be the better we stand a chance to get our money back and also seek a respite against the fact that these people screwed our delights of ushering the new year peacefully and happily with our family and friends. Till now 100 people have noted themselves in the complaint list, I request you all to do the same and spread this message to people you know have attended this ugly event.

  63. Swapnilsagar Vithalani

    I booked 2 tickets and got cheated. Can somebody keep me posted on [email protected]

    I am ready to form a group and all the action that needs to taken against f*****ng organizer.

    Regards
    Swapnilsagar

  64. It’s just waste of money n time ..party started at 9 pm n got over at 10.30…pm..they don’t have proper arra5ngement of starters…liquor…nothing… it’s feeling we came in some dhaba ..guys never book anything from PURPLE STONE ENTertainment …strongly advised……n forget abt refund…they give 30 per to police…n take all profit…

  65. I booked 1 tickets worth Rs. 3800 And when I reached at the hotel at 10.30 p.m. it was all chaos and we heard there is no party, organizers ran from the party.

    I booked the tickets from Book my show which was the reliable resource of booking it.

    Any idea how to get the refund ? and this are totally fraught and they spoiled lots of people new year plan

  66. We were 12 of us and booked ticket through groupon and mydala but this event was fuck off, bad management, no service… even entrh was delayed till 9 pm. No security , no host to address people. Nothing…. food was made for 1000 and there were 5000 people. But the crowd was good so no damages were made but this event managers should be penalised for cheating and fraud.

  67. Party actually never started at tulip star. Food was not available at all. Main course never served. Starter we never get any chance even to touch despite standing in line for an hour. Music turned off at around 10.30 pm. N cold drinks were never available. Refund is definitely required.
    We left at 11.00 pm. Amusingly at outside tickets sale was still on. What a loot.

  68. I also paid 6000 for 3 of us.. I think it was not surprise for organizers, they knew they had overbooked the place and still they were selling on-site cash tickets. They ran away pretty fast as if they had already planned for this. Hotel is already closed so they didn’t worry about reputation, it was a huge scam from the start. Of course, I would also like to have refund, but what’s the feasible procedure?

  69. I also bought 2 tickets and was very excited for the new year party .But it turned into complete disaster with 1.5 hrs in line to get the party band and after that half an hour to reach main venue and then again half an hour line for dinner (which I didn’t got).

    i came from navi mumbai for that i spent 5 hrs in travelling for that what i get is NOTHING.
    It was the worst ever experience I had of new year.They ruined my new year .They must have generated a huge revenue from this but they cheated us .I want my money back in any case.

  70. I booked 5 tickets worth Rs. 10000. And when I reached at the hotel at 10.30 p.m. it was all chaos and we heard there is no party, organizers ran from the party. All the plan for the new year got screwed. Finally we had to go home.

    I booked the tickets from Book my show which was the reliable resource of booking it.

    Any idea how to get the refund ?

  71. Amit Kumar saha

    I have also purchased a couple pass for Rs.3800. Makau nights was a fraud me and my wife had our shock of our life, How come these people can play with peoples money and emotions. Money is one part the time of new year is where every one tries to enjoy and welcome new year in a good way These people needs a good lesion other than then returning money they should be exposed in media and should apologize to Mumbai people whose moments were spoiled, and should not be allowed to conduct any further not not even a birthday party.

  72. I bought 2 tickets and was very excited for the party .But it turned into complete disaster with 1.5 hrs in line to reach the main venue and then again half an hour line for dinner (which I didn’t got).Then again I was there in line all the time waiting for something to eat.

    It was the worst ever experience I had of new year.They ruined my new year .They must have generated a huge revenue from this but they cheated us .I want my money back.
    Anybody any idea how to get the refund ?

    1. you know what…lets get all together…koi faaltu ka paisa nhi tha ki koi bhi pagal banaake hadap le…….guys lets form a group n decide how to get our money back n if we would nt take any steps ..these bastards would again cheat the people in a similar manner………….i would appreciate if all of you go ahead not jus wth ur words but in practical as well…please////n decice a day where in we all can go together……………prateek-9769034778

  73. I too had bought 4 tickets for the new years bash, Initially they claimed that the place had a capacity of 5000 person, but they would sell only 1000 tickets, somewhere down the line greed set in, unprofessional youngsters with no experience took on themselves to organise such a huge party. I have been in organisations of parties of this magnitude and it takes a lot of blood and sweat.

    The venue was ill prepared from the word go, the entry time was supposed to be 2000 hrs however, till 2030 no one was allowed, Initially they served liquor, in a rather unprofessional way. As the crowd welled the management realised they had bitten more than what they could chew. First the bar boys fled the venue, soon the caterers left the place. Utter mismanagement led to public uproar, and as a result the DJ left the stage.

    In my opinion about 1 Cr INR must have been generated. The amount is big enough for any small time party organiser to think of. They called in the Police which appeared to be on the management’s side. The speaker systems, lights and all other gear was removed by the management under the supervision of Police bandobast. There was talk of refund. Now all the mobile numbers of management are out of reach.

    It is time for us to form a group and seek refund, if not compensation for the mental agony and trauma caused. I would appreciate if someone keeps me updated on the events at [email protected]

  74. Dude seriously.. We reached the venue at 9 and the party got canceled at 10.30pm.. We were 20 of us. Imagine 40k being wasted. Might as well we could hv booked some bungalow and hv enjoyed a house party at this price. The event organizers are ‘Purple stone entertainment’ and their office is in juhu. Lets go there guys and demand refund.

    1. yaar seriouly….please let me know as well wen u go ..we can also join……….u can contact me on 9769034778……..we will also go to the police station as cops told us to meet them in 3 days for the refund………

      1. Yes…we definitely require a refund.. they have screwed up our new year!! hello that means a lot!! compensation surely required!! Please if there is any info on the refund do let us also know as we have also spent around14K for this shit!! we have to set a precedent for all such crooks that they cannot make such easy money n get out of it by fleeing from the place!!

    2. Gladson- propreitor purple stone.B-304,balaji enclave,behind gcc club,hatkesh,off mira-bhayander road,mira road (east)

      Sunny jain- alica nagar lokhandwala,kandivali east.
      His brothers number deepal patel – 90-04-316363

    3. Same was the case with us , we reached around 10 Pm , and everything was a mess , it was so bad , we came all the way from powai and when we reached to my surprise the venue was crowded like hell , there were many people lined up to get in some how we managed to get inside to my surprise it was like a over crowded marriage party… with nothing being servd.
      Donno wheter the amount will be refunded we bought 4 tickets , guys please let us know what can we do to get the refund back from there morons. who spoiled our night.