UAE Exchange Centre Reviews & Complaints

Reported By: Suraya Hani

Contact information:
UAE Exchange Centre

I was just in uae exchange to send money to Malaysia and an employee named El Mehdi was shouting at me when I was inquiring about the transfer. And when I asked if he’s okay he was rolling his eyes and just sigh at me. He acted as if I was bothering his time at work. I went to ask another employee about him and he said thats just how El Mehdi is. I work in a customer service sector and I understand how frustrating it is to deal with customers and how tiring the work is. But how he acted towards me is really unacceptable. Apart from that, having someone to justify his behavior as normal and “that’s just how he is” is disgusting. And that’s just me that he’s rude to. I can’t even imagine if it’s an old person that he treats this way. I want something to be done to him. I will check on this branch again to see if he is still working there or behaving this way. I will do something about this if there is not action done on this employee. Having a customer service organization, you better make sure you have proper employee with proper training. Email me back with updates at [email protected] as soon as possible if not I will have further actions done.