100bestbuy.com – not received my product

I am online shopping on (100bestbuy.com ) 20.09.2013. still date i am not received my product. The above company was not responding to me. So kindly take necessary action please. The particulars are given below.

Dear prabu,

Your payment for the Order with Reference number 12516420 on the Merchant Website : 100bestbuy.com has been successfully processed.

For your convenience, we have provided the Order Information below.

Order Information

Merchant Website : 100bestbuy.com
Date : 2013-09-20 16:01:22

Merchant Reference Number : 12516420
EBS Payment ID : 19708754
Payment Mode : VISA
Amount : 1103.00

Customer Name : prabu
Customer Email : prabubut79@gmail.com

Status : SUCCESS

Prabu. V
My cell no. 9884377197

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