Reported By: Anish Mandal
Contact information:
Air India Gurugram, Delhi
www.airindia.com
Even though we reached the Delhi Airport with considerable time in hand, they didn’t let our boarding pass, couldn’t really give any solid explanation for that. Not only us, but many passengers for that flight were affected too & weren’t allowed to travel, the reason being unknown. We asked everyone, including the police, but nobody really helped. Had to wait 10+ hours in the airport for another flight.
Flight- Delhi to Amritsar
Passengers- 3
I raised a refund query on 17th Aug on the Air India website, which is still under process.
Case ID- 09184384
Email- [email protected]

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