Amazon India – Refund not issued for a cancelled order

Reported By: subadra

Contact information:
amazon india chennai
amazon.in

I am a prime customer of Amazon and keep purchasing so many products only through Amazon.

Recently I have ordered an Exercise Cycle- Please refer the order No. is 407-5816606-4829113.

The Product is worth Rs.10,990/-. I used for 2 days and I am not satisfied with the product quality. So, I requested for return of the product. I said, I dont want replacement, but to take back the product and request amazon to refund me the amount . For this, I am keep on following the customer care for nearly 10 days. But, no person came to take back the product.

Are these people playing game, Is Rs.10,990 is a small amount for you people?

Whether you are going to take back the product or not?

I need my money back within 24 hours for the products, which i mentioned in the subject

On 18th september, I received a mail from Mr.Yash- Amazon escalation team, stating that the product will be taken by amazon team within 2 days.

Till today, no one called me regarding pick up of the product.

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