Reported By: Anthony Raymond
Bank of America Charlotte
BEWARE OF BANK OF AMERICA
THEY WILL STEAL YOUR MONEY. THEY HAVE NO “CUSTOMER SERVICE” SINCE THEY DO NOT CARE ABOUT THEIR CLIENTS.
My mother is 96 years old. My mother had $120,000 invested with MBNA in CD’s. They merged with Bank of America. I went to my local branch in Arbutus on East Drive, where they refused to provide me with any information, and told me I should “forget about it!” I tried calling the bank’s main office, but could not speak with a live person. I called the branch back and requested a corporate number. The assistant manager refused me my request and said the manager would call me the following week. Of course I never heard from either one of them again.
My documents indicate these investments. My mother and I are entitled to all the money she is entitled to, including of course any interest.
They are a pitiful excuse of a bank, and after reading my reviews, I hope that others will not have to suffer similar consequences.
973 Circle Drive
Baltimore, MD 21227