Reported By: Sureshkumar Ganesan
Best Phone Mount
I am raising this complaint against the product called “best phone mount” and website address is bestphonemount.in/.
The product mrp is 1599 inr and after the discount the product selling price is 499 inr. I order the product 19th may 2019 and order# f7ghzfww7x, same got delivered on 23rd may 2019. But the order which i received completely different from what showed in the video and picture in the website product description.
I have sent an email to “bestphonemount.in” support team and they asked me to provide videos and i shared the same. After that they said like “i would like to assure you that the product delivered to you is the right product and delivers on the promised results. It is possible that the product you saw in advertisement looks different but that is only for the purpose of dramatization.”
Even though i have sent multiple mail to support team, they were not ready provide the solution for this.
It’s seems, it’s fake advertisement and fake description provided in the website to sell the product. Can you please investigate the same and forward this to concern team to avoid to entertain or encourage such a fake site?
Please let me know, if any more information is needed.
I have attached the picture which showed in the website (Ref original image) and i took photo which i received (Ref myproduct)
Even i verified the picture available in the feedback section, which customer shared that also same as website description (Ref image – sunilk_customer_feedback_photo).