– Product not delivered and refund not given Reviews & Complaints

Reported By: Abha Tiwari

Contact information:

I ordered a gift pack( ferrero rocher choclates)worth rupees 853 from the above mentioned website on 22nd july and it was supposed to be delivered in Bhubaneswar in about 2-3 days. However, they did not deliver the product. On contacting their customer care service, i was told that the order had been cancelled and that the money would be refunded shortly.
It has been over a month now but they have not either delivered the product or paid the refund. The customer care representatives are being exteremely indifferent and are even harassing me.
I request that strict action should be taken.
(They have provided me with a order track Id:162700bf6e0a1cdb6a1765c7121b3ba)

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