Bill amount problem & out going service

My card activate on 5th oct’13.my post paid scheme is 500 min local M M free& 1 month 1GB 2G free. But after 5 days i got msg ur out going stop. you reffer my last 3 bill details.my usage charge 00 paise but my bill amt 700/- up.Last 3month my outgoing not working 15days out of 90 days
This problem create due to misscomunication with ur killa pardi customer care person Mr.Vikas & ur system.I already submit my complaint on net but no reply.i also given written complaint but not satisfied answer.So do the needful it.

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