Blackstone through 1 Supershop – 36 inch Blackstone Griddle Cooking Station

Reported By: Joanne

Contact information:
Blackstone through 1 Supershop Manufacturer is in England, and has a corporate office in Utah
pch.com through Facebook

I was on PCH.com, where 36 inch Blackstone Griddle Cooking Stations were being show, and you could purchase one. I paid $99.90, got a confirmation for my payment, as well as a order ID, and payment Order ID. There is no phone number on the phone number, or address of the company, or Seller. I made the purchase on January 11, 2019.
It processed on January 14, 2019, through my financial institution….It shops ‘1Supershop’ as the payee. I still have not received the product, which was a gift. when I respond to the order confirmation email, they won’t tell me when to expect delivery. There is no tracking number to work with. There is a generic email response that says “Orders are shipped within two days after they are placed. Usually, we are able to ship orders tha next day. Weekend orders are shipped the following Monday. Please allow 3-9 business days after shipment for delivery. You will receive a shipping confirmation from us when the shipping info has been uploaded. Usually it takes about 7-12 days for the item to reach you.then it gives a query line of http:querymyorders.com/tracking/express.
No other info

4 thoughts on “Blackstone through 1 Supershop – 36 inch Blackstone Griddle Cooking Station”

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  1. I have had the same experience with Supershop. My purchase/payment was made Jan. 10th. I have contacted them 3 times and all I have received is the same canned response !

  2. Me too, been almost two months and the money has been taken out of my account, but no grill. They keep saying stuff like, it is shipped in two days, give them 7-11 days, take a picture of it if you have it etc. I don’t think it is coming and I am calling my credit card company today.

  3. Florence schofield

    Bought a vac for 69.00 they keep sending the same link querymyorders/tracking/express it always said still packing i text them on the status of the order they said it was already shipped i order on Jan 18 nothing yet total scam