Care easyshop my Shopify – I have ordered a frock and payment has paid in advance but still product has not recey

Reported By: Shaik Beebijan

Contact information:
Guntur
Care-easyshop.myshopify.com/products/beautiful-pink-polka-dot-print-mid-thigh-length-dress

Ordered a frock through care easyshop my Shopify and they have sent a ordered number and shipped details message but in that tracking details are not there. Details are: Hi Shaik, thanks for your purchase of Rs. 263.82 from Easy Shop! We’ll notify you when it ships. View order (#13354): https://care-easyshop.myshopify.com/60333392119/orders/fd8f4ce64904b456459562c40bdcf5a4/authenticate?key=8c125a18c6db22066be803b8699771b9

But link is not available. Could you delivery my product or refund my entire amount

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