CASE OF FRAUD AND HARASSMENT BY HEMSMAIL.COM,( MR.ACHAL)-COMPANY IN JAIPUR(RAJ.)

Dear Sir,
My name is Charanjeet Singh, I have taken email marketing services from HEMSMAIL.COM for bulk mailing.
They promised me via phone call that my server or anything related to sending emails will never get block in any way whatever it is, be it a spam or anything related to that. If it happens then we are sitting here to correct the issue. Trusting their words I paid INR 6000/- on 2nd September 2013 to Mr. ACHAL working in Hemsmail.com
Contact person: Mr.Achal or Mr.Hemant
Company details: HEMSMAIL.COM
Phone: 1800-200-4221
09468673014
+91-141-2657805
Email : sales@hemsmail.com
Address: 4 Bha 5 Near Unique Arawali , Jawahar Nagar Jaipur, Rajasthan [India]-302004
After 2nd day itself while sending email to different clients, I came to know that my server is blocked and they cannot do anything in that. I was shocked to know about this and asked them why you did not told it to me before?
I am getting harassed from past 13 days and my work is suffering just because of Hemsmail.com, who will pay for it?
(Mr.Achal) at Hemsmail.com has withhold my amount of Rs.6000/-, he is not ready to refund it back to me. It is a case of fraud with clients.
You can read many complaints of this company over the internet. Still this company is running without fear after doing fraud and cheat with their customers. This company should be banned at the earliest.
Just to sell their service they can do anything, be it a lie or fraud.
Kindly do the justice with me at the earliest.

Regards

Charanjeet Singh
+91 9560728263

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  1. I taken their service for sending bulk mail and I have paid them Rs.7500/- for smtp service. When I started sending emails, the emails were not delivering to inbox, and mails gets blocked. When I showed them dashboard and told them that your services is not working, they started blaming me that mails are not opted in. Their sales guys Neeraj gave me opted in mail list and he asked me to send mails to those list. I sent mails given by their company and sent emails. Again mails are not delivering and it gets blocked. I wrote emails to their support team and sales team, with the proper data why their service is not working and it is no use for me paying Rs.7500/-.

    Their support guys never reply to emails, or pick the phone, in case if they pick the phone they talk rudely.

    I demanded my money back and they refuse to answer my emails and phone calls.