CRAZEFOBIA – Product not recieved (Fraud Site)

Reported By: Vineeta Singh

Contact information:
CRAZEFOBIA
crazefobia.in

I have ordered one combo of Night suit and one top from Crazefobia portal (site add- crazefobia.in) Order No.- #38126 , on 4th September 2020. They asked for the payment through online so I paid through my card of Rs. 798 /- .
After that I received an e-mail from their side of order confirmation and then 2nd mail is of payment completion through Razorpay,
Payment id- pay_FYxZk9FvHE5DFQ.
After the payment has been completed, I even not received any message of this order on my mobile number and I only received an e-mail on that day only i.e. 4th September 2020. And till date I have not received any kind of message or email from them in any mode.
After few days of order , I gone through the site and then I shocked because portal is not exist , when we enter the above site address crazefobia.in , then we found some shopify page with some domain setting and all , so I tried a lot to go on home page of this site but I failed to do so. In this online era , everybody attracting by these types of website. This same also happened with me. I attracted by their products and the most important they are giving heavy sale. So I ordered. These people are cheating on me. Rs. 798/ – deducted from my account but from their side, there was no response. Even they didn’t send any reply and tracking ID. I want my money back because these people are cheaters. They play with customers emotions as well. I was waiting for my order but I didn’t get any product.
Please help me as I think this is not a trusted , basically this one is a fraud site, these people are cheating on every customer…….these people are fooling around on us . I want my money back from them .
In this pandemic situation , money is very important for all of us. Because this is not easy to earn money in this kind of situation. I am also disturbed due to this fraud , this is seriously a mental torture for every one.
Please take immediate action and help me in getting back my money.
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How to file a complaint against CRAZEFOBIA?

* Go to page
* Write CRAZEFOBIA in company name section and write your complaint in detail
* Enter your personal information (email will not be published)
* Get refund / replacement / damages from CRAZEFOBIA.

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