Defective LapTop – hp laptop

Defective LapTop Reviews & Complaints

Reported By: Zahoor

Contact information:
Defective LapTop

Sir,
I have recently purchased a laptop hp 14-AMO20TU on 20/11/2016 price 34790. The laptop is making annoying crackling noise which l communicated to the dealer however he at first said it is normal and when I personally contacted him he said it can’t be solved and asked me to contact HP authorities. I put a complaint with company who advised me to go for hard disk test which I did but the problem didn’t resolve which I communicated to them. Now I am being asked to install SSD drive on my laptop which is quite rediculous as it seems to be a manufacturing defect which they should either resolve or replace with a non defective laptop. I am a middle class person and can’t afford to keep a defective product so it’s humbly requested to help me as they are unnecessarily giving non viable suggestions which amounts to harassment.
Regards
Dr Zahoor R/o Factory road Anchidoora Anantnag Jammu and Kashmir
India
Dealer. I.T World Anantnag

Invoice No.ITWORLD302

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