Dream Holidays – Nonrefund of money paid for tickets

Reported By: Krishnakumar S

Contact information:
Dream Holidays
Navi Mumbai, Maharashtra

This is a complaint against Mr Sagar Bhandari, who calls himself the Director of Dream Holidays with office situated in D 26, Haware Fantasia Business Park, Sector 30 A, Vashi, Navi Mumbai 400703 and whose residential address Room No 101, Paradise Apartment, Plot no 159, Sector 6, Nerul, Navi Mumbai 400706, as provided by him. The email address provided by him is sagarbhandari80@gmail.com.

Mr. Sagar Bhandari had offered his services to provide me with three return air tickets from Mumbai to Newark by United Airlines for a total consideration of Rs,165,000 (Rupees one lakhs sixty five thousand only) with two checked in baggages of 23 kgs each for onward journey to be performed on 27 May 2021 and return journey on 06 July 2021. Based on his guarantee I had transferred a sum of Rs.165,000 (Rupees one lakh sixty five thousand only) to account no.052563300001079 of Dream Holidays with Yes Bank Ltd, Chembur Central Avenue Road Branch, Mumbai on 02 March 2021. Mr Sagar Bhandari continued to promise me the ticket and on 21 March 2021 expressed his inability to provide me with the tickets and promised by telephonic call and Whatsapp message that he will return the amount of Rs.165,000 to my Bank account. On 24 March 2021 he deposited a sum of Rs.65,000 (Rupees sixty five thousand only) to my Bank account and a cheque for Rs.100,000 drawn on IDFC First Bank. The cheque was returned by the Bank on 26 March 2021 with comment “Account Closed’. Mr.Sagar Bhandari also deposited a cheque of Rs.100,000 drawn Axis Bank Sanpada, Navi Mumbai on 25 March 2021. This cheque was returned on 30 March 2021 with the comment “Drawers Signature not received”. While this matter was taken up with Mr. Sagar Bhandari, he kept promising payment in various forms at different times but deposited another cheque drawn on Federal Bank for Rs.100,000 on 06 April 2021 which was duly returned with the comment “Account blocked”. He came up all kinds of excuses for the delay in payment and ultimately deposited a cheque on Rs.100,500 in to my account and this was drawn on IDFC First Bank again. The cheque was returned on 11 May 2021 with the comment ‘account closed’. After continuous follow up did not yield any results, the undersigned sent a notice on 06 June 2021 to Mr.Sagar Bhandari as per the provisions of the Negotiable Instruments Act and its various additions. This notice was sent to his business address, his residential address as per Aadhar card and by Whatsapp. The notice sent to the business address was not accepted. However, Mr.Sagar Bhandari confirmed on Whatsapp that he has received the one sent to the residential address given in Aadhar card. As evidenced by the Whatsapp messages exchanged between me and Mr. Sagar Bhandari, he has been promising payment but has not delivered the payment in any form until this date.

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