Electronicsbazaarh.info – cheater- debited my money with wrong

Reported By: [email protected]

Contact information:
Electronicsbazaarh.info Online, Pune City, Maharashtra,

Hi Team,

there is a site which is doing a fraud business, by advertising cheap products through various online channels and then debiting false amount from account.

https://www.electronicsbazaarh.info/

Request you to kindly take a quick action.

Here below is the chat information-

Chat started
Customer Service
Hello, how can I help you?

hi, I saw bought a product on your website for value $0.1 but my account got debited for around 10k INR

Why two debits were done ??

Customer Service
We apologize for keeping you waiting. Our operators are busy at the moment, please leave us a message with your email address and we’ll get back to you shortly.
Kierra joined the chat

I have already sent an email/msf, Kindly process the refund
you there?
You guys are really doing this fraud.
I will file an complain immediately

Kierra
Dear customer, we have received your feedback. It has been found that due to the hot event, the docking payment channel with the company has experienced some fluctuations in your payment. Your feedback is true, and the company will take the initiative to refund the full amount to your account. In order to express our apologies, the products you purchased will be given to you free of charge. In the meantime, you need to wait patiently, because we will carry out the following process.Show translated

How long it will take to get this refund processed
I dont want any product just refund the money

Kierra
“According to the order number you provided, the finance department will calculate the total amount that needs to be refunded. This process takes 5 business days. It will take about 15-20 business days for the accounting to be submitted to the banking department for review. We will try to shorten the bank review time. It is expected that all the audit procedures will be completed on June 20. “Show translated

What is there to be reviewed by your account department, may i know what do you mean by total amount to be refunded?
Whats the deduction for?

Please update your info

Kierra
The bank will refund the excess amount to the original payment account, please be patient.Show translated
You mean the amount debited above the advertised price? Can you respond over email
Are you there ?

Chat rated Bad

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  1. HI team,

    I have also been duped of Rs. 10000/-
    I was assured of refund on 29th june but till now no refund.

    Chat started on 06 Jun 2019, 08:05 AM (GMT+0)
    (08:05:38) *** kovid bhardwaj joined the chat ***
    (08:05:38) kovid bhardwaj: hello
    (08:05:50) *** Kierra joined the chat ***
    (08:05:54) Kierra: Hi, how can we help you today? =)
    (08:06:00) kovid bhardwaj: My order number is Order Number: 110500
    (08:06:19) Kierra: Hi, how can we help you today? =)
    (08:06:19) Kierra: Hi, how can we help you today? =)
    (08:06:28) kovid bhardwaj: An amount different from shopping cart was debited from my card.
    (08:07:07) kovid bhardwaj: It was showing $0.01 in cart
    (08:08:08) Kierra: Can you give me a screenshot?
    (08:08:08) Kierra: Can you give me a screenshot?
    (08:09:30) kovid bhardwaj: yes
    (08:09:44) kovid bhardwaj: Visitor uploaded: order110500.jpg URL: https://v2uploads.zopim.io/5/r/1/5r1neKE66tXH1MmVGKN1McERSEDG6iq3/c65fd70453c84b8642baeb506f45f211087c99f6.jpg Type: image/jpeg Size: 170936
    (08:11:06) kovid bhardwaj: i wish to cancel the order
    (08:11:26) kovid bhardwaj: and process the refund of the debited amount to my card
    (08:13:17) Kierra: “Dear customer, according to the information you provided, after our investigation, we find that we only charged the basic postage and purchase fee from you. The extra cost include $15 dollars for customs clearance and $27 dollars for commodity tax ( The fee is calculated based on the actual exchange rate), and the total fee is around $50. ”
    (08:13:17) Kierra: “Dear customer, according to the information you provided, after our investigation, we find that we only charged the basic postage and purchase fee from you. The extra cost include $15 dollars for customs clearance and $27 dollars for commodity tax (The fee is calculated Based on the actual exchange rate), and the total fee is around $50. ”
    (08:14:15) kovid bhardwaj: i want to cancel the order
    (08:15:00) Kierra: “If you think that we have charged you too much, we will refund you the fee for goods purchase $0.01. If you want all your fund to be refunded, we will start our special refund service and directly submit your refund request to the payment channel and bank to review. The review time is about 15-20 business days. Once your request is approved, the refund will be back to your account within 7 business days. ”
    (08:15:00) Kierra: “If you think that we have charged you too much, we will refund you the fee for goods purchase $0.01. If you want all your fund to be refunded, we will start our special refund service and directly submit your refund request to the payment channel The review time is about 15-20 business days. Once your request is approved, the refund will be back to your account within 7 business days. ”
    (08:15:49) kovid bhardwaj: yes please place refund request
    (08:16:05) Kierra: The return of funds is expected to end at the latest on June 29th. At the end of the fund refund date, you have not received the refund, please contact our customer service again in time, we will help you solve the problem in the shortest possible time.Thank you very much for your feedback, I hope you have a good time shopping.
    (08:16:05) Kierra: The return of funds is expected to end at the latest on June 29th. At the end of the fund refund date, you have not received the refund, please contact our customer service again in time, we will help you solve the problem in the shortest Possible time.Thank you very much for your feedback, I hope you have a good time shopping.
    (08:16:10) kovid bhardwaj: full refund
    (08:16:20) Kierra: yes
    (08:16:20) Kierra: Yes
    (08:17:48) kovid bhardwaj: ok
    (08:23:02) kovid bhardwaj: pls process the same
    (08:45:36) kovid bhardwaj: and update me
    (08:48:18) Kierra: ok ‘
    (08:48:18) Kierra: Ok ‘