Europcar International Reviews & Complaints
Reported By: Sameh Wagih Hanna
Contact information:
Europcar International
United Arab Emirates
Europecar Management,
I’m sending to express my great disappointment with the unprofessional attitude from your employees working in the Cairo international airport ( Terminal 3 )… I had booked a car from your end for almost 7 days from Oct 24th till Oct the 30th with booking number:EG444554710
I was so keen to keep the car in best condition & getting the car back so clean after cleaning it in the gas station because it was so dirty with fulfilling all criteria as per agreement
Because of an irrelevant argument, I had been totally disappointed with the very poor / unprofessional mindset from your people despite my fulfillment for all conditioned requirements that had been mentioned in the contract
For your sake, I do believe that your Cairo airport office staff need to be trained how to deal with loyal customers in a better professional way & their immature bad attitude had spoiled a lot of things related to your reputation as big company
Sorry to say this but I’m afraid being so frustrated that I will not be interested anymore to deal with Europecar & will not recommend it for anyone as well ( keeping escalating my complaint till getting official apology )
Best regards,
Dr.Sameh Wagih
Regional Director, Medical Affairs Strategy Diabetes Cardio
MSD EURAM Region ( Europe, Russia, Africa & Middle East )
Dubai Health Care City / UAE
Office: +[protected]
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Email: [email protected]