– Not receiving the products

Dear Sir,
Iordered in fashiontashan website combo offers which are having Merchant Reference Number : 3171 on Date : 2015-06-11 18:10:08 Hrs having prize 6999 paid through credit card. nearly 1 month is going to complete. They are not responding about mails,product status and not refunded the money simply saying that wait for some time. I lost the trust on that website.
I past my payment or order conformation copy which is the only proof I have and all mails from fashiontashan website

mails via
Jun 11

to me
date: Thu, Jun 11, 2015 at 11:52 PM
subject: – Payment Success Acknowledgement :: 38032078
: Important mainly because it was sent directly to you.

Dear Mintu Moni Dutta,
Your payment for the Order with Reference number 3171 on the Merchant Website : has been successfully processed.

For your convenience, we have provided the Order Information below.

Order Information

Merchant Website :
Date : 2015-06-11 18:10:08
Merchant Reference Number : 3171
EBS Payment ID : 38032078
Payment Mode : VISA
Amount : 6999.00
Customer Name : Mintu Moni Dutta
Customer Email :
Status : SUCCESS

For any queries, Please contact the merchant

Jun 15

to me
Hi Mintu,

Your order has been under processed it’s will take 15 working days but we tried our best to provide the order before given time. If you have any concern regarding this please contact us 0120-4720460.

FT Team
Jun 19

to me
Dear Sir,

Your product is in under process so kindly wait as it we will be deliver then before we will contact you for all confirmation,so please wait till then.

Happy to help you,Smile

Best Regards
Fashion Tashan
Jun 23

to me
Dear Sir,

Sorry for the inconvenience but it will take up to 7 working days but not to worry about anything it will be done shortly.

Happy to help you,Smile

Best Regards
Fashion Tashan

I totally lost the trust on that website. so kindly take my complaint and please solve the issue.

Thanks & Regards,
Mintu Moni Dutta