Faststudent – Non delivery and no refund

Faststudent Reviews & Complaints

Reported By: Rajesh

Contact information:
Faststudent
www.fastudent.com

THey did not delivery 3 of books in the order, and refused to refund money back to my account. May be fraudstudent is the proper name.

THe following mail chain shows how customers are cheated by this company for non delivery of items :

Dear Rajesh

Thanks for writing to us!
We are sorry, however, in this situation, refund coupon is the only option available. You have a validity of 1 year for these coupons to be used for any product on our site.

Please feel free to write back to us for any further clarification. Have a wonderful Shopping experience.

Happy to assist!

Shanaya Gupta
Customer Relations Associate

T: +918882682682| W: www.Fastudent.com E: [email protected] FB: Fastudents
On Fri, 30 Dec at 3:00 PM , RAJESH ORDER NO. 0011116309005 wrote:
Dear Madam

I want a REFUND, not a store credit.

I dont want gift cards to account for non stock item.

THis is not the way to process this, this is totally not accepted. Please issue me a refund to my
card.

Thanks,

Rajesh

On Fri, 30 Dec 2016 14:18:51 +0530 Fastudent Cares wrote
>

Dear Rajesh,

Thanks for writing to us!

We would like to inform you that your remaining order for 3 books has been canceled as per your
request.

The refund can be accessed as below :

Coupon Code : FASTP5O

Value = Rs. 310

Validity : 1 year on entire range of Fastudent.

The Coupon can be used on any order which has the value of Rs 1 or more after application of the Coupon
Code.

Please feel free to write back to us for any further clarification. Have a wonderful Shopping
experience.

Happy to assist!

Shanaya Gupta

Customer Relations Associate

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