Flipkart – Cancellation of order

Flipkart Reviews & Complaints

Reported By: kartik kumar

Contact information:
Flipkart

I am Kartik Kumar. I have ordered one mobile redmi note 4 from flipkart vide order no. OD110499283040188000 dtd. 16/10/2017 which costs me Rs. 9709/- (after all offers at that time).

Today all of a sudden I have received a mail from flipkart that “We regret to inform you that despite several attempts, we could not reach you for delivery of the following items in the Order with order ID OD110499283040188000”. When I have called customer care regarding this, they told me that the ordered was cancelled due to some technical issue and it’s flipkart’s fault. It was not my fault then why should I suffer.

They have cancelled my order without my consent. This is to inform you that this order was expected to delivered on 25/10/2017. Now, they are also telling me to buy that mobile again from flipkart. Now the price of mobile is Rs. 12999/-. Why should I pay the difference of around Rs.3300/- when it was their fault.

I want the same order at the same price i.e. at 9709/-. Kindly look into the matter urgently and do the needful

Thank you

Regards,
Kartik Kumar
Contact No.:- 7045774912, 7905167916
Email ID:- [email protected]
Address:- The New India Assurance Co. Ltd., 3rd Floor, Ratan Central, Dr. Babasaheb Ambedkar Road, Opp. Premier Cinema, Parel (E), Mumbai – 400012

3 thoughts on “Flipkart – Cancellation of order”

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  1. I am Naidu. I am placed order no OD126128322647888000 on 29/09/2022 Waterproof Bed Sheet Proce is 989 /- Rupees. The Product Not Matched. So, I am Request to Raise the Cancel Order. The Pickup Person 21.10.2022 Reached to Pick up location on 21.10.2022 . Seller Was Canceled the order without proper Intimation. Now they told Its not applicable to return policy

    Regards.

    P.Naidu
    Ph-9059628668