Flipkart.com – Product not delivered

Flipkart.com Reviews & Complaints

Reported By: Dipankar Dey

Contact information:

Regarding Order ID OD110304360759434000, Flipkart
I ordered a mobile on 23 Sep and was assured to be delivered on 6 Oct. The item reached on 29 Sep in my native town and remains there for 6 days. I contacted them and they managed it for delivery on 6 Oct. BUT it has not been delivered till date i.e 13 Oct.
I called them many a times and is given only date after date. I am given 6 dates till now.
I bought it to gift it to my father on Dussera but was highly embarrassed. Ok, that can happen and so I thought to gift it on Diwali but I am seeing no hope of that.
I even wanted to cancel the order but they are denying and gives me another date. They also are saying that I cancel the order now, refund will only be initiated after the item reached them from courier house.
The courier house EKART is also their own logistic arm. When they are unable to deliver me in my town, then how will it reached them in time. I think the courier has misplaced the package and is harassing me on this. I am highly embarrassed both mentally and financially.

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