Flipkart – Wrong Delivery

I ordered five books on 18th September 2013 and my Order ID is – OD30918095736. I received a package on 21st September 2013, on which my name and address was written. On the package it was also written that the box contain 5 items and the I paid Rs 1343/- (Cash On Delivery for the 5 books I ordered). But when I opened the packet I found that the consignment belonging to Mr. Guru Budur (Order ID- OD30918045810) has been delivered to me instead of my 5 books. So I reported the matter and I got a confirmation e-mail that 4 of the books will be replaced (Return ID 3009524). But I constantly reported that I ordered 5 books and asked them to deliver the 5th book also (The Idea of Justice by Amartya Sen) or refund the money (Rs. 341/-).The flipkart is showing that the book “Idea of Justice” has been delivered to me, but I have not received this book either but the price has already been paid. Later I returned the wrong consignment, which was mistakenly sent to me and received 4 of the books. But Flipkart has not been providing me any help to send me the book “The Idea of Justice” or refund the money.

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