Floripal.in – product not delivered

Reported By: sandy8i

Contact information:
Floripal.in

Date: 14th Feb 2019
Website: https://www.floripal.in
Place: Ghaziabad, Uttar Pradesh

I ordered an item (bunch of flowers) from this site, payed using online banking which was successful, order placed successfully and I got invoice receipt on my mail and also got order confirmation as SMS on my phone.

The site was claiming they will deliver the product on the same day, as it was special day. But they did not deliver. I called up them on their numbers.

I got these numbers from their site and google site. Now I got connected to some numbers, I talked with their customer representative about the delivery issue, I called around 5PM on 14th Feb. They said the product will be deliver lately by 7PM. But it did not get deliver. And then after I called up many times on the numbers but no one picked up!

Today on 15th Feb, in morning around 11AM I called them again, connected, they said me they will update me about status of delivery in 20 minutes. None called me back. I called them back again after about an hour, I got same response. And from third time they did not receive my call.

Product is not yet delivered. Even at this time, evening on 15th Feb, on their website order status is being shown as “Order Under Process”. Nor the amount has been refunded to me. I dropped a mail about the same on the mail id “[email protected]” and “[email protected]”, but none responded me.

Now this is not about the amount I paid, but about the fraud how they are cheating public.

I have attached invoice receipt which I got in mail, also screenshot of order status at the moment.

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