GATI.COM – VERY BAD SERVICE

VERY BAD SERVICE . IT IS VERY SLOW . WHEN I CALLED ITS CUSTOMER CARE THEN I DESCRIBED MY PROBLEM
ABOUT SHIPPING DATE . IT HAS PASSED 7 DAYS AND THEY HAVENT DELIVERED MY PRODUCT TODAY AT 18 MARCH 2015 IT STATUS SHOWED AT DESTINATION CITY IE RANCHI AT AROUND 4 AM . THE CUSTOMER SERVICE TOLD THAT THERE IS SOME PROBLEM AND IT COULD NOT BE DELIVERED AND I ASKED WHAT IS THE PROBLEM AND WHEN IT WILL BE DELIVERED THEN THEY TOLD THAT THEY WILL CALL BACK IN 4 HOURS . HOW CAN SOMEONE HAVE PATIENT FOR 4 HOUR.