Reported By: Vishaltyagi1609
Contact information:
Happyfares
I used HappyFares to reserve flights for 6 people from DEL to GOI on May 28 and from GOI to DEL on May 31. However, I must revoke 2 of the tickets due to an undetermined death in the family.
I contacted the airline, and they deducted cancellation fees and penalties in accordance with their timetables; I was expecting to receive a total of 16666 rupees after all deductions.
After a few days, I checked the airline’s website to see if my refund had been processed, and I discovered that it had been paid back to Happyfares (16666).
When I called HappyFares to inquire about the status of my refund, they once again assessed the same cancellation fees and penalties under the heading of platform fees.
Since HappyFares is a fraudulent website, I won’t advise using it to purchase any airline tickets.
I was going to receive 16666 rupees overall after all deductions, but Happyfares again deducted all the fees; as a result, I will only receive 4462 rupees overall.
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