Hbn teleshopping – they have not refund my amount

Dear Sir,

A month back i had purchased Slicer Dicer from Hbn tele shopping (Add which i saw in TeleVision) they and charged Rs1900 from my creditcard. once i received the parcel it was damaged and same i had returned back, since a month i am following up with the mentioned contat no 09223100705 , 09223100727 ,09223100729 ,09223100728 ,09223100706 ,09223100730. that product has registered from my mobile no 8904060500 with the name Raviraj. Avanty.
when i call they will tell ” we will be transfer your amount to your bank” so i had shared my bank details till now i havnt received any amount. kindly help me to resolve this and. i am really required my money back.

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