hdfc bank ltd – Cash deducted from account & refund not yet received

I had applied for mobile recharges from Payzapp application but all times the amount was deducted from my bank account and refund of failed transaction is not yet received in my account. it was showing in payzapp wallet but i want this money in my bank account. please help.

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  1. Money got deducted from the payzapp wallet and no refund has been made yet.. Please look into the matter. Waiting for your reply
    Regards
    Prashant Mahajan