Homestore 18 – Fake products

Reported By: Dr Aakash

Contact information:
Homestore18 Delhi

Orderd jbl boombox which is worth 31k for 7999rs
But i got a cheap fake speaker with pathetic quality which in mkt costs 500rs
Trying to contact homestore 18 since 5 days but no response
Customer care people are least bothwred n always say email to company emailed many times but same no respone

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How to file a complaint against Homestore 18?

* Go to page
* Write Homestore 18 in company name section and write your complaint in detail
* Enter your personal information (email will not be published)
* Get refund / replacement / damages from Homestore 18.

2 thoughts on “Homestore 18 – Fake products”

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  1. Dear Dr. Aakash
    We sincerely apologize for any inconvenience these issues may have caused you. According to our company policy we already mention there is no warranty and claim in this regard we provide best quality product to our customers at very reasonable cost.
    We give best quality products to our customers and we provide exchange and return in case of damage product. Customer satisfaction is our top priority, and We are truly sorry that wasn’t demonstrated to you. While we’d love the opportunity to regain your trust, we understand how frustrated you must be. Our deepest apologies for any inconvenience we have caused you. We wish you all the best in the future.
    Please let us know if you have any additional questions, concerns, or comments, or if we may be of assistance at any point in the future.

  2. Dear Dr. Aakash

    We sincerely apologize for any inconvenience these issues may have caused you. According to our company policy we already mention there is no warranty and claim in this regard we provide best quality product to our customers at very reasonable cost.
    We give best quality products to our customers and we provide exchange and return in case of damage product. Customer satisfaction is our top priority, and We are truly sorry that wasn’t demonstrated to you. While we’d love the opportunity to regain your trust, we understand how frustrated you must be. Our deepest apologies for any inconvenience we have caused you. We wish you all the best in the future.
    Please let us know if you have any additional questions, concerns, or comments, or if we may be of assistance at any point in the future.