ICICI Bank harassment regarding re-issue of debit card with request no SR285951887

I had lost my debit card on 06-10-2013 and placed a request for the new debit card on the same date.My request # is SR285951887 and Account # is 00060154683.I was supposed to receive the debit card latest by 22-10-2013.It’s been over 20 days and all I am getting is harassment from your end.Each time I call customer care number,they come up with a different story.I even called up the courier service agency with the courier # and contact details I got but they are saying the courier has been returned and its with ICICI bank.I would like the ICICI bank official to read this message and assist me in this matter as earliest as possible.

Akash Kamalia

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  1. Dear Mr. Kamalia,

    We are sorry for the inconvenience caused to you. We have made a note of your account details. Our official will get back to you soon.

    Regards,
    ICICI Bank Customer Service Team