IDEA CELLULAR LTD – VAS not deactivated despite prior message and amount deducted on next day.

IDEA CELLULAR LTD Reviews & Complaints

Reported By: VIPIN33868

Contact information:
IDEA CELLULAR LTD

The Idea Mobile Service Provider Company failed to comply the consumer instructions to deactivate the VAS
deliberately and deducted charges on 15/01/2017 despite STOP message sent to the toll free number 155223 on 14/01/2016 at 9.09 PM . The company is adamant and not taking into consideration the STOP message sent on 14/01/2017 and on 15/01/2017 wrongly and illegally deducted Rs.45/=. Email sent to the company for refund on the amount but of no use.
Hence this complaint is being made.
Name of consumer : VIPIN KUMAR AGARWAL
Mobile Number : 7599324597
E-mail id : [email protected]

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