Dear Friends, I purchased one Inventory Biz billing software from Integrate Solutions, Thycadu, Trivandrum. Its model is 4.5 standard version. I used about 2 years. After this I changed my printer (Dot matrix type) and I called the dealer to set the print format. One service person came to my shop and set print format and asked Rs 550. I paid the charge. He gave one bill against the payment. But there is some mistakes in my FORM 8 bill. So I called to the same office, the same person came. He rectified the problem and he asked Rs 550. . I paid the charge again. He gave one bill against that payment. After this I saw a new type of software in my system ie, Inventory Biz 5.4 trail version. Then I called the dealer. He said that I should pay Rs 14500 for single user otherwise my trail version will expire within 30 days. I called another dealer in in Kollam town . He said that the new software cost (5.4 version single user) is Rs 9000 only. For up gradation from 4.5 to 5.4 is only Rs 2000. I called their HO at Kollam. The customer care person adviced me to go to the same dealer only. I again called the same dealer. Replay is same. That means the Trivandrum dealer (Integrate Solutions, Thycadu, Trivandrum) try to lick Rs 12500. Now I have no other source to enter my transactions. So I request you that don’t buy this software. They will cheat you.. -Santhosh (9847855928)

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    Hi sir,
    Thanks for the information, we have checeked with our dealer and he has found that the original product (4.5 version wihc was discontinued 4 years back) was originally registered with Mr. Simon Mathew – FAMILY SUPERMARKET registered 28-7-2009. and has different address and contact details. So in this a case piracy was dectected and the same was conveyed to you by our trivandrum dealer. Then you had contacted the nagercoil dealer – he had also told you the same and asked you to buy a fresh new licence. The dealer has visited and done a verification of the old customer and found that it has been closed. The software which you are using is does not belong to you, the same was conveyd to you by me, the help desk and the other 2 dealers. The service given to you was for training and buying a new product with due bill. if you have clear documents to prove that the Inventory Biz version 4.5 was purchased by you then we had informed you that we could help you.
    I would like to know why you have not moved legally if your point was correct. However i Promise you that i shall be moving legally against you for damages witin 2 days if you dont remove such unwated post.
    Best Regards
    Hilary Albert (CEO)