Jiofab.com – Order not created but the amount is deducted

Reported By: Savithatn

Contact information:
Jiofab.com
#101A, Fortune sunnyvale apt, Singasandra, India

RazorPay Details:-
Rs 1493.10
Payment Id –
pay_EprE4mmYY
WVryz
Paid on 13th May, 2020
Paid Successfully.

I tried ordering a Saree from jiofab on 13th May 2020. Due to some technical issues the order was not created but the amount is deducted from my account. I tried reaching out to the customer care but not getting any response from them. No reply for my email and the customer care number is switched off since couple of days ago. The customer care number is reachable sometimes but the person is not picking the call. The very next minute the number is switched off. Please help me get the refund or the product

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